Sales Admin Representative - 6 Month Contract

Sage; Johannesburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Sage Academy leave

Annual leave (15 days standard; 20 for

Volunteer days

Employee Assistance Program

Flexible work patterns

Job summary

Sage is seeking a Sales Operations Administrator in Johannesburg to support our Business Partners and Distributors. The role focuses on back-office support across billing, bookings, supplier ordering and software licence distribution, and requires collaboration across Sales, Marketing, Legal, Product Marketing and Finance.

This is a hybrid role based in Johannesburg, with a minimum of three days on-site per week; experience with NetAdmin and CRM is valued.

Qualifications

• Strong attention to detail and data accuracy.
• Excellent organization and time-management skills.
• Strong written and verbal communication skills.

Responsibilities

• Manage billing for software purchases across Sage billing systems.
• Support compliance and governance processes relating to partner relationships.
• Resolve billing discrepancies with Finance and Accounting teams; maintain invoicing accuracy.
• Prepare and maintain partner bookings reports; identify trends and opportunities for improvement.
• Provide day-to-day operational support including data entry, documentation and partner correspondence.
• Act as liaison between internal teams and external partners; ensure clear communication.
• Place supplier orders; ensure products and services are delivered per partner requirements.
• Distribute and track software licences to partners and Authorized Service Managers.

Tools

NetAdmin

CRM

Job description

We're looking for a Sales Operations Administrator to play a key role in supporting Sage's relationships with our Business Partners and Distributors. You'll help ensure our partner operations run efficiently and accurately, providing essential back-office support across billing, bookings, supplier ordering and software licence distribution.

Working closely with Sales, Partner Marketing, Legal, Product Marketing and Finance, you'll be an important link between internal teams and our external partners, helping to deliver a seamless and compliant experience.

This is a hybrid role based in Johannesburg, requiring a minimum of 3 days on-site per week.

• Manage billing for software purchases made by Business Partners across Sage billing systems.
• Support compliance and governance processes relating to partner relationships.
• Work with Finance and Accounting teams to resolve billing discrepancies and maintain invoicing accuracy.
• Prepare and maintain partner bookings reports, helping identify trends and opportunities for improvement.
• Provide day-to-day operational support, including data entry, documentation and partner correspondence.
• Act as a key liaison between internal teams and external partners, ensuring clear and timely communication.
• Place supplier orders and help ensure products and services are delivered in line with partner requirements.
• Manage the accurate distribution and tracking of software licences to partners and Authorised Service Managers.
• Support partners with licence activation, renewals and compliance requirements.
• Keep Business Partners and Distributors updated on their orders and respond promptly to queries.
• Maintain accurate records, reports and system data, carrying out regular quality checks to identify and correct errors.
• Support cross-functional projects and initiatives across the business.

You'll be a structured and organised individual who takes pride in accuracy and getting the details right. You'll be comfortable managing multiple priorities, communicating with different stakeholders and working collaboratively across teams.

• Strong attention to detail and a commitment to data accuracy.
• Excellent organization and time-management skills.
• Strong written and verbal communication skills.
• A proactive, responsive and team-focused approach.
• Confidence working with internal stakeholders and external partners.
• The ability to follow processes while identifying opportunities to make things work more effectively.
• Experience on NetAdmin and CRM.
• Knowledge of resources available across Sage functions to assist partner in achieving goals for success.

This is a great opportunity to join a collaborative team where you'll have a direct impact on the experience of our Business Partners and help keep Sage's channel operations running smoothly.

We're committed to creating an inclusive environment where everyone can thrive. You'll have the opportunity to collaborate with teams across Sage, build your knowledge of our partner business and develop your experience in a fast-paced, commercially focused environment.

Benefits

• Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.
• 15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.
• Paid 5 days yearly to volunteer through our Sage Foundation.
• Employee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.
• Flexible work patterns and hybrid working.

Location

Finance Operations – South Africa – Johannesburg – Hybrid

Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working.

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities.

Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.