Sales Account Executive

Job title: Sales Account Executive

Job Location: Gauteng, Johannesburg

Deadline: April 18, 2025

Description

Revenue Growth and Sales Targets

1. Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
2. Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.
3. New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction

1. Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value.
2. Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients' needs are met, improving loyalty and advocacy.

Strategic Account Planning

1. Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
2. Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.

Operational Efficiency and Reporting

1. Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets.
2. Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.

Stakeholder Liaison

1. Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions, and Programming teams to provide clients with holistic solutions.
2. Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.

Requirements

Qualifications

1. National Senior Certificate - Essential
2. Diploma - Sales - Recommended

Experience

1. Sales / Advertising / Broadcasting - 3 to 4 years - Essential
2. Sales / Retail / Business Development jobs