Room Attendant FT

Table Mountain Casino Resort; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent hospitality establishment in Cape Town is seeking a Room Attendant to clean and service hotel rooms and common areas. The ideal candidate will have a background in hospitality and the ability to work flexible hours, including nights and weekends. Responsibilities include ensuring cleanliness of all assigned areas, responding to guest requests, and maintaining supplies. This role offers an opportunity to contribute to a professional hospitality environment.

Qualifications

• Requires basic knowledge of environmental services.
• Must be able to work with chemicals, while maintaining effective working conditions.
• Previous hospitality experience preferred.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely manner.
• Changes sheets and makes beds in guest rooms.
• Ensures cleanliness of all hotel areas including floors and windows.

Skills

Basic knowledge of environmental services

Ability to work with chemicals

Hospitality experience

Job description

Overview

Room Attendant FT – Location: Table Mountain Casino Resort, Department: Hospitality.

Description

Purpose of Position: Clean all Hotel property and equipment as assigned.

Education/Experience

• Requires basic knowledge of environmental services.
• Must be able to work with chemicals, while maintaining effective working conditions with other departments.
• Previous hospitality (casino, hotel, janitorial, or guest service) experience preferred.

Job Responsibilities and Duties

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds in both stayover and check-out guest rooms.
• Ensure cleanliness of all ceilings, walls, vents, mirrors in the guest rooms.
• Ensure cleanliness of floors, carpet, and upholstery throughout the Hotel.
• Ensure cleanliness of windows, dust furniture, pick up paper and trash from floors, guest room, dump trash cans, vacuum, and sweep and/or mop floors.
• Notifies Housekeeping Supervisor or guest services (front desk) when service is complete so rooms may be sold.
• Reports any room unable to be serviced within appropriate time standards to Supervisor.
• Reports needed repairs of unsafe conditions to Supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains and organizes housekeeping carts, linen carts and supplies to department standards.
• Maintains security of equipment, keys, and supplies issued each day.
• Reports lost and found items to Supervisor.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, linen and terry.
• Keeps housekeeping storage rooms clean and organized and makes rollaway beds.
• Provides a professional image at all times through appearance and attire.
• Report any safety concerns or necessary repairs in a timely manner.
• May operate company vehicles or equipment as assigned.
• Ability to work a flexible schedule (available for morning, mid, and evening shifts, weekends/holidays as required).
• Follows applicable TMCR company policies and procedures including Hotel Operation’s policies and procedures.
• Perform other duties as assigned.

Additional Responsibilities

Access to Sensitive Areas: Hotel storage areas and all sensitive areas when accompanied with authorization.

Must be able to work Nights, Weekends, and Holidays

Must be able to work nights, weekends, and holidays.

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