Roadside Support Specialist: Dispatch & Towing

LiquidCapital; Gauteng; On-site; ZAR 112,000 - 156,000; Full time

Job summary

LiquidCapital seeks Roadside Agents in Gauteng to assist clients by coordinating tow services, lock smiths, tyre changes, fuel delivery and jump starts, with diagnosis over the phone. You will collect vehicle details, contact info and location, determine the closest service providers, communicate delays, and provide a reference number to clients.

Role requires Grade 12, 1–2 years roadside/call centre experience, excellent English communication, multitasking ability, and willingness to work

Qualifications

• Minimum 1–2 years Roadside Assistance experience in a call centre environment.
• Experience in an inbound/outbound call centre environment with professional telephone manner.

Responsibilities

• Handle inbound calls to identify the roadside needs and capture client details.

Skills

Telephone selling

Communication

Multitasking

Time management

Teamwork

Pressure handling

English fluency

Attention to detail

Assertiveness

Energetic

Education

Grade 12 / Matric

Tools

MS Word

Excel

Outlook

Job description

LiquidCapital seeks Roadside Agents in Gauteng to assist clients by coordinating tow services, lock smiths, tyre changes, fuel delivery and jump starts, with diagnosis over the phone. You will collect vehicle details, contact info and location, determine the closest service providers, communicate delays, and provide a reference number to clients.

Role requires Grade 12, 1–2 years roadside/call centre experience, excellent English communication, multitasking ability, and willingness to work