Returns Clerk and Storeman

Amrod; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dedicated individual for a warehousing role in the vibrant city of Cape Town. This position involves managing returns, ensuring quality control, and maintaining accurate records while adhering to safety regulations. The ideal candidate will have a minimum of Grade 12 education and at least one year of warehousing experience. You will play a crucial role in supporting the sales team and ensuring smooth operations. If you are proactive, detail-oriented, and have a passion for logistics, this opportunity is perfect for you!

Qualifications

• Minimum of 1 year warehousing experience required.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Inspect and process all sample returns for credit.
• Manage and oversee the return/pending shelf effectively.
• Ensure adherence to safety regulations and company policies.

Skills

Warehousing Experience

Communication Skills

Computer Literacy

Knowledge of WMS

Ability to Work Overtime

Education

Standard 10 / Grade 12 or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Amtrack System

Job description

Job Location : Western Cape, Cape Town Deadline : May 30, 2025

Minimum Skills and Knowledge Required

• Standard 10 / Grade 12 or equivalent
• Minimum of 1 year warehousing experience
• Previous experience in Returns would be advantageous
• Ability to communicate effectively in English (verbally and in writing)
• Knowledge of WMS and Amtrack system advantageous
• Good computer literacy, including Microsoft Excel and Outlook
• Ability to work overtime / weekends in accordance with operational requirements

Key Performance Area

• Inspect all sample returns to ensure they are in condition to pass a credit samples back into the box level for return to HO
• File and keep records of returns
• Check and process all bulk returns received from dispatch
• Inform Sales / CC of the returned stock
• Take full ownership of all goods returned to the branch, including handling of all templates
• Attend to all QC of items for Customer Care
• Manage the return / pending shelf
• Oversee the recollection shelf
• Escalate unresolved returned stock to your line manager
• Send weekly feedback reports to your line manager
• Handle booking and processing of returns to HO
• Attend to queries promptly
• Process destroyed stock and charity sections as per SOP
• Receive, shelve, and dispatch orders
• Assist clients and internal sales team with queries face-to-face, via phone, and email
• Attend to ad-hoc projects
• Ensure all tasks are executed safely, adhering to Amrod policies, equipment regulations, and Occupational Health and Safety Act regulations
• Report unsafe acts, working conditions, or injuries immediately to the supervisor