Retention Marketing Specialist (Dermatology And Medical Skincare Accounts)

Findojobs South Africa; South Africa; Remote; ZAR 300,000 - 500,000; Full time

Job summary

Join a leading New York-based company in medical skincare as an Account Growth & Retention Manager. This remote-friendly position focuses on nurturing client relationships, driving sales, and contributing to revenue growth in a supportive environment. Ideal for candidates passionate about sales and skilled in account management.

Qualifications

• Proven experience in sales and account management.
• Exceptional communication skills in English (verbal & written).
• Experience in medical skincare or beauty is a plus.

Responsibilities

• Manage and grow existing accounts in dermatology and medical skincare.
• Identify upsell and cross-sell opportunities to boost revenue.
• Develop expertise in medical skincare products to educate clients.

Skills

Sales

Account Management

Communication

Organization

Proactivity

Client Retention

Job description

• 100% Work from Home – Skip the commute and thrive in a remote-friendly sales role.
• Unlimited Growth Potential – Your success in growing accounts directly impacts business revenue.
• Make an Impact – Build lasting relationships and help medical professionals find the best skincare solutions.
• Industry Expertise – Work with a respected leader in medical skincare and become an expert in the field.

The Job

What You’ll Do :

Account Management & Growth

• Be the go-to expert for existing dermatologists, doctors, and clinics using our products.
• Strengthen relationships to ensure repeat business and client satisfaction.
• Identify upsell and cross-sell opportunities to boost order volume and revenue.
• Stay on top of client needs by proactively following up via phone, email, and text.
• Track purchasing trends and ensure clients remain engaged and active.

Product Knowledge & Client Support

• Develop deep expertise in our medical skincare products to provide tailored recommendations .
• Educate clients on product benefits and help them choose the best solutions for their practice.
• Use persuasive communication strategies to maximize client retention and loyalty.
• Keep client records up to date in the company’s proprietary CRM system.
• Organize and track all client interactions, orders, and follow-ups to ensure seamless service.
• Manage a structured sales pipeline , ensuring timely and strategic outreach.

The Profile

What You Bring to the Table

• Proven experience in sales, account management, or client retention.
• Exceptional communication skills in English (verbal & written).
• Highly organized, proactive, and results-driven —you make things happen.
• Comfortable using CRM systems to track sales data and manage client relationships.
• Experience in medical skincare, beauty, or aesthetics is a plus.
• Self-motivated and goal-oriented , with a strong drive to increase revenue.

The Employer

Are you a natural relationship-builder with a passion for sales and client retention? Do you thrive in managing accounts, growing revenue, and keeping clients engaged —all from the comfort of your home?

Our client, a New York-based leader in medical skincare , is looking for an Account Growth & Retention Manager to manage and expand existing accounts in dermatology and medical skincare. This role is ideal for someone who can nurture client relationships, identify growth opportunities, and drive sales , especially in territories where in-person sales efforts are limited.