Retention Consultant - Customer Service - Randburg

Infoempregos; Randburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading company in the contact center industry is offering an entry-level position in Randburg. The role focuses on providing support and administrative assistance while promoting a culture of learning and development. Ideal candidates will be proactive, dedicated, and eager to grow professionally.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and growth opportunities

Qualifications

• Enthusiasm for learning and growing professionally.
• Good communication and organizational skills.
• Ability to work in a team.
• Basic computer skills.

Responsibilities

• Assist in administrative and support activities.
• Answer calls and manage correspondence.
• Organize documents and maintain records.
• Participate in projects and support the execution of tasks.

Skills

Communication

Organizational skills

Teamwork

Basic computer skills

Job description

Job Description:

Previous contact centre experience in a sales or retention environment is essential. Minimum 1 year experience in handling technical queries.

We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.

• Requirements:
  • Enthusiasm for learning and growing professionally.
  • Good communication and organizational skills.
  • Ability to work in a team.
  • Basic computer skills.
• Responsibilities:
  • Assist in administrative and support activities.
  • Answer calls and manage correspondence.
  • Organize documents and maintain records.
  • Participate in projects and support the execution of tasks.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and growth opportunities professional.