Retail Vape Shop Assistant

Cre8work!; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail vape shop is seeking a young and responsible Retail Vape Shop Assistant in Johannesburg. The successful candidate will be passionate about vaping, have strong customer service skills, and be willing to work flexible hours. Experience in retail and knowledge of vape products is essential. This role offers an excellent opportunity to grow within a dynamic environment immediately.

Qualifications

• Previous experience as a vape shop assistant is essential.
• Fluent in English and Afrikaans, with strong communication skills.
• Passionate about vaping and delivering excellent customer service.

Responsibilities

• Sell electronic cigarettes and vape products while providing professional customer service.
• Process sales, manage stock flow, and perform basic administrative duties.
• Guide customers with product advice and respond to queries.

Skills

Knowledge of electronic cigarettes

Customer service

Sales skills

Communication

Education

Matric / Grade 12 / Standard 10

Tools

Point-of-sale software

Windows OS

Excel

Word

Outlook

Job description

Retail Vape Shop Assistant

We are looking for a young, enthusiastic, and responsible individual with intricate knowledge of vaping and vape-related products, including hubbly.

The key responsibilities for the store assistant will include, but are not limited to:

• Selling electronic cigarettes and vape-related products
• Delivering timely, accurate, and professional customer service
• Providing advice and guidance on product selection and answering customer queries, including product support
• Processing sales on point-of-sale equipment and balancing cash registers
• Receiving, storing, and merchandising stock
• Monitoring, managing, and analyzing stock flow and replenishment activities
• Performing basic administrative duties

Working hours: TBA (one day off per week and off alternative weekends)

Required skills and qualifications:

• Previous vape retail shop assistant experience
• Working knowledge of electronic cigarettes, vape products, and hubbly, including coil building and troubleshooting
• Fluent in English and Afrikaans (speaking, reading, writing)
• Matric / Grade 12 / Standard 10 or higher

Personal skills required:

• Passionate about vaping and vape-related products
• Passionate about customer service
• Self-motivated, hardworking, with excellent people skills and a flair for sales
• Smart appearance and articulate

Computer skills required:

• Familiarity with basic point-of-sale software and hardware (training provided)
• Proficiency in Windows OS, Excel, Word, and Outlook

Transport:

• Own transport is essential for punctuality

Position location:

• 10 Sandler Rd, Fairmount, Johannesburg, 2192

Starting date:

• Immediately