Retail Team Leader: Elevate Sales & Service

Placements24; Mossel Bay; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Staff discounts

Training & development

Collaborative culture

Career advancement

Job summary

Placements24 is seeking a motivated Retail Team Leader to guide store operations in Mossel Bay, supporting the Store Manager in driving sales, managing staff, and delivering an outstanding customer experience. You will model the brand values and lead a team to elevate customer engagement in the Mossel Bay community.

This role offers opportunities for development, recognition for performance, and a collaborative work environment focused on growth in retail leadership.

Qualifications

• Experience leading a retail team or supervising staff.
• Strong customer service focus with a passion for shopping.

Responsibilities

• Assist Store Manager in daily operations and policy adherence.
• Lead and coach a team of retail associates to hit sales targets.
• Oversee opening/closing procedures and store security.
• Support inventory management and merchandising efforts.
• Handle customer inquiries and resolve issues to ensure satisfaction.
• Contribute to training and development of the team.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Placements24 is seeking a motivated Retail Team Leader to guide store operations in Mossel Bay, supporting the Store Manager in driving sales, managing staff, and delivering an outstanding customer experience. You will model the brand values and lead a team to elevate customer engagement in the Mossel Bay community.

This role offers opportunities for development, recognition for performance, and a collaborative work environment focused on growth in retail leadership.