Retail Team Leader

Absolute Pets; Swellendam; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Absolute Pets in Swellendam invites a dedicated Team Leader to guide daily store operations and inspire a high-performing team. You will own sales targets, visual merchandising, stock control, and customer service excellence to deliver World Class service.

As a Proud brand ambassador, you will manage staff performance, implement development plans, and uphold Absolute Pets culture and values. This role offers hands-on leadership at a growing store in the Western Cape.

Qualifications

• Retail leadership experience is essential.
• Strong communication and coaching skills.
• Ability to manage stock and improve store layout.

Responsibilities

• Lead daily store operations and cash handling.
• Achieve store sales and GP targets.
• Oversee visual merchandising and product presentation.
• Manage stock, orders, and shrinkage to target levels.
• Coach and develop staff using Individual Development Plans.

Skills

Leadership

Sales targets

Merchandising

Customer service

Education

Matric / Grade 12

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Swellendam.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.