Retail Team Leader

Absolute Pets; KwaMakhutha; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Absolute Pets is seeking a passionate Team Leader for its store in Amanzimtoti, KwaZulu-Natal. In this role, you will drive sales success, manage stock levels, and lead a team to provide world-class customer service.

The ideal candidate will have retail experience, a strong sales acumen, and the ability to develop team members. Responsibilities include staff management, stock oversight, and ensuring store objectives are met while embodying the Absolute Pets culture.

Qualifications

• Proven experience in a retail environment, preferably in pet care or related industries.
• Excellent communication and leadership skills.
• Strong ability to achieve sales targets.

Responsibilities

• Achieve store sales and GP targets.
• Ensure high levels of customer service and staff performance.
• Manage stock levels and order placement.
• Oversee administrative functions effectively.

Skills

Sales management

Customer service excellence

Stock management

Team leadership

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Amanzimtoti.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.