Retail Systems Consultant

Findojobs South Africa; South Africa; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A retail distribution center in Bloemfontein seeks a skilled IT professional to implement, test, and maintain retail systems software and hardware. The ideal candidate will have a Matric Certificate and preferably an IT Diploma with 2-3 years of relevant experience. Responsibilities include supporting retail networks, conducting software testing, and providing training to staff. Strong interpersonal and organizational skills are essential. Valid driver’s license and willingness to travel required.

Qualifications

• 2-3 years of experience in a similar environment.
• Experience with retail software applications is advantageous.

Responsibilities

• Maintain close working relationships with SPAR retailers.
• Support retail store networks, equipment, and software systems.
• Conduct software testing on new software releases.
• Manage IT project work at retail according to set timelines.

Skills

Knowledge and experience with the SIGMA application

Thorough working knowledge of servers

Strong interpersonal skills

Good organizational skills

Business analysis capabilities

PC hardware and software knowledge

Valid Code 08 driver’s license

Education

Matric Certificate

IT Diploma

Tools

Microsoft Office (especially Excel)

MSSQL databases

Job description

Introduction

Based in Bloemfontein, this position aims to implement, test, and maintain retail systems software, networks, hardware, and peripheral equipment across all retail stores serviced by the SPAR South Rand Distribution Centre. The role also involves ensuring users are knowledgeable about system processes to optimize store performance.

Job Description

Key Performance Areas

• Maintain close working relationships with SPAR retailers.
• Set up, configure, install, and support hardware, peripheral equipment, operating systems, networks, and retail systems software in retail stores.
• Support retail store networks, equipment, and software systems.
• Resolve hardware, software, and business processing issues reported through the Help Desk.
• Conduct software testing on new software releases.
• Advise retailers on the effective use of retail systems.
• Provide training for store owners and staff, preparing user training manuals where necessary.
• Communicate effectively with store owners, staff, and other stakeholders to provide excellent service, support, and mentorship.
• Maintain comprehensive statistics of systems implemented to uphold IT standards.
• Advise and implement best operating procedures.
• Manage all system upgrades, rollouts, and store openings.
• Manage IT project work at retail according to set timelines.
• Complete system audits at retail stores, implementing and monitoring system standards checklists.
• Analyze and interpret predefined system reports to increase efficiencies and reduce waste/loss.

Minimum Requirements

Qualifications:

• A Matric Certificate.
• An IT Diploma is advantageous.

Experience:

• 2-3 years of experience in a similar environment.

Skills and Knowledge:

• Knowledge and experience with the SIGMA application within a SPAR store environment.
• Thorough working knowledge of servers, networking, desktop operating systems, and Microsoft Office, especially Excel.
• Working knowledge of MSSQL databases.
• Project management training skills.
• Experience with retail software applications is advantageous.
• Comprehensive FMCG retail business knowledge and supervisory management experience are advantageous.

The ideal candidate will possess:

• PC hardware and software knowledge.
• Advantageous accounting knowledge.
• Strong interpersonal skills.
• Good organizational skills.
• Business analysis capabilities.
• Ability to work independently and overtime if required.
• Valid Code 08 driver’s license.
• Willingness to travel extensively.
• Valid passport.
• Solid understanding of SPAR retail systems and store procedures.
• Availability for standby after hours, weekends, and public holidays.
• Retail management or supervisory experience.