Retail Store Supervisor

Top Recruitment; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment agency is seeking an experienced retail supervisor in Johannesburg. The successful candidate will oversee daily operations, manage team performance, and ensure exceptional customer service. A minimum of 5 years in a retail supervisory role is essential, alongside strong leadership and organizational skills. This position offers a market-related salary package.

Qualifications

• 5+ years of experience in a retail supervisory or leadership role.
• Exceptional customer service skills required.
• Experience with Sage is an advantage.

Responsibilities

• Oversee daily operations.
• Manage team performance and stock levels.
• Deliver world-class customer service.

Skills

Organizational skills

Leadership skills

Interpersonal skills

Customer service skills

Education

Grade 12 or equivalent qualification

Tools

Stock and inventory management systems

Job description

KEY RESPONSIBILITIES

• Oversee daily operations
• Manage team performance
• Manage stock levels
• Manage store presentation
• Deliver world-class customer service
• Lead and manage team
• Assist in administration tasks
• Prepare reports and analytics

REQUIREMENTS

• Grade 12 or equivalent qualification
• 5+ years of experience in a retail supervisory or leadership role
• Strong organizational and leadership skills
• Excellent interpersonal and people management skills
• Exceptional customer service skills
• Experience with stock and inventory management systems (Sage experience is an advantage)

REMUNERATION

Market-related salary package