Retail Store manager

Service Solutions; Pretoria; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading company in retail is seeking a Retail Store Manager for their Pretoria location. In this role, you will lead a team to achieve sales targets, oversee daily operations, ensure store presentation, and foster a customer-focused culture. The ideal candidate will have significant experience in retail management, strong leadership skills, and a hands-on approach to customer service.

Qualifications

• 3–5 years of experience as a Retail Store Manager or Assistant Manager.
• Proven track record of achieving sales targets.
• Knowledge of stock management and merchandising principles.

Responsibilities

• Lead a team to achieve sales targets and deliver customer service.
• Oversee daily store operations and cash handling.
• Recruit, train, and develop in-store staff.

Skills

Leadership

Communication

Organizational Skills

Customer Focus

Education

Matric

Relevant tertiary qualification in Retail, Business, or Management

Job description

• Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations including staff scheduling, inventory management, merchandising, and cash handling.
• Ensure visual merchandising standards and store presentation are consistently maintained.
• Drive store profitability through effective cost control, stock management, and customer engagement.
• Recruit, train, and develop in-store staff.
• Monitor performance and provide ongoing coaching and feedback.
• Implement promotional campaigns and monitor performance against KPIs.
• Handle customer queries and complaints professionally and efficiently.

Requirements :

• Minimum 3–5 years of experience as a Retail Store Manager or Assistant Manager.
• Strong leadership, communication, and organizational skills.
• Proven track record of achieving sales targets and managing a successful retail team.
• Knowledge of stock management, shrinkage control, and merchandising principles.
• Customer-focused mindset with a hands-on approach to problem-solving.
• Matric essential; relevant tertiary qualification in Retail, Business, or Management will be an advantage.

Please e-mail Lauren your applications directly [e-mail]

Create a job alert for this search

Retail Store Manager • Gauteng, Tshwane (Pretoria)