Retail Store Manager

SPAR Group; Phalaborwa; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations in Phalaborwa. This role involves overseeing all store departments, enhancing brand reputation, and implementing effective sales strategies. The ideal candidate will have a strong background in retail management, excellent communication skills, and a knack for problem-solving. Join a forward-thinking team that values innovation and customer service excellence, and make a significant impact on store performance and customer satisfaction.

Qualifications

• 3-4 years of experience in a senior store management role.
• Strong problem-solving and decision-making skills are essential.

Responsibilities

• Oversee all departments of the store and manage team performance.
• Develop sales strategies and negotiate with suppliers.

Skills

Problem-solving

Decision-making

Communication

Interpersonal skills

Business acumen

Financial acumen

Education

Matric qualification

Retail qualification

Tools

Computer literacy

Job description

Introduction

SPAR Lowveld, a division of The SPAR Group Ltd., is recruiting for a Store Manager to be based in Phalaborwa.

Duties & Responsibilities

The Store Manager is responsible for overseeing all departments of the store and for brand building activities related to the store. Upholding the store's image and reputation should be key priorities.

Key Performance Areas

1. Manage shrinkage levels within targeted ratios.
2. Implement policies and procedures to minimize stock loss.
3. Develop sales and marketing strategies to increase revenue.
4. Negotiate with suppliers and vendors for procurement.
5. Allocate budgets and plan store finances.
6. Analyze sales reports and customer feedback.
7. Initiate strategies to increase foot traffic.
8. Control inventory and maintain quality standards.
9. Study market reports and competitor strategies.
10. Apply business and labor policies daily.
11. Manage team performance across departments.
12. Develop strategies to enhance customer service.
13. Ensure compliance with operational standards.
14. Implement occupational health, food safety, and legislative policies.
15. Manage talent acquisition, staff training, and workforce management.

Desired Experience & Qualifications

• Matric qualification.
• A retail qualification is advantageous.
• At least 3-4 years of experience in a senior store management role.
• Computer literacy.
• Self-starter with problem-solving and decision-making skills.
• Excellent verbal and written communication skills.
• Business and financial acumen.
• Good interpersonal skills.

Additional Information

Note: All applications must be submitted through the Careers Site and Pnet. Please do not call the Distribution Centre or email applications directly.

SPAR Lowveld is an equal opportunity employer, aligning with the company's Employment Equity Plan.

All personal data provided is protected under the Protection of Personal Information Act 4 of 2013.

By submitting your application, you consent to the processing of your data as described.