Retail Store Manager

Staff Solutions; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail chain is seeking a Store Manager for its furniture and decor store in Alberton. The ideal candidate will have at least 5 years of retail management experience and strong leadership skills. Responsibilities include overseeing daily operations, maintaining customer relationships, and ensuring efficient store performance. Proficiency in MS Office is essential, with Sage Evolution experience being advantageous. This role offers a chance to lead a dynamic team and enhance the shopping experience for customers.

Qualifications

• 5+ years of retail management experience preferred.
• Proficient in Microsoft Office Suite.
• Experience with Sage Evolution is a plus.

Responsibilities

• Provide exemplary customer service and oversee staff.
• Schedule duties and monitor employee performance.
• Ensure efficient store operations.

Skills

Customer service excellence

Team leadership

Operational efficiency

Reporting

Education

Grade 12 / Matric

Tools

MS Office

Sage Evolution

Job description

The role is for a Store Manager role is available for a furniture and decor retail store in Alberton.

Duties :

• Provide exemplary customer service through product showcasing and overseeing staff operations.
• Schedule and delegate tasks to employees, while monitoring their performance.
• Ensure efficient store operations.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships and enforce company policies and procedures.
• Address customer concerns both in-store and over the phone.
• Foster collaboration with various departments within the group.

Experience and Skills :

5 years of previous retail management experience will be advantageous.

Proficient experience in MS Office is essential.

Sage Evolution experience will be advantageous.

Grade 12 / Matric

Retail : 5 years (Required)