Retail Store Associate

Placements24; East London; Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Staff discount

On-the-job training

Vibrant retail environment

Job summary

Placements24 in East London, Eastern Cape, is seeking a part-time Retail Store Associate for a stylish fashion boutique. You will welcome customers, handle sales at the POS, maintain displays, and support the store team to deliver a great shopping experience.

The role emphasizes excellent communication, teamwork, and a genuine interest in fashion. Flexible weekend hours are required, with staff discounts and on-the-job training provided in a vibrant retail setting.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in fashion and customer service mindset.
• Ability to work collaboratively in a team.
• Basic understanding of sales processes and POS systems.

Responsibilities

• Greet customers and provide product information and recommendations.
• Process sales transactions accurately using the POS system.
• Maintain product knowledge and share it with customers.
• Assist with visual merchandising and attractive displays.
• Replenish stock and support inventory management.
• Handle inquiries, returns, and exchanges professionally.
• Contribute to a clean, organized, and welcoming store.
• Support store manager and team to achieve sales goals.
• Uphold brand image and exceptional customer service.
• Participate in opening/closing procedures as required.

Skills

Excellent communication

Team player

Customer service

Fashion interest

Tools

POS system

Job description

About the Role

Our client, a dynamic fashion boutique, is looking for an enthusiastic and customer-oriented Retail Store Associate to join their team in East London, Eastern Cape . This is an excellent opportunity for individuals who are passionate about fashion and providing exceptional service. You will be responsible for assisting customers, managing sales transactions, maintaining store appearance, and supporting the store team. This part-time role is ideal for someone seeking flexible hours within the retail sector. Become a valued member of our client's team and contribute to creating a positive shopping experience in East London .

Key Responsibilities

• Greet and assist customers, providing personalized recommendations and product information.
• Process sales transactions accurately using the POS system.
• Maintain a high level of product knowledge and share it with customers.
• Assist with visual merchandising, ensuring displays are attractive and well-maintained.
• Replenish stock on the sales floor and assist with inventory management.
• Handle customer inquiries, returns, and exchanges professionally.
• Contribute to maintaining a clean, organized, and welcoming store environment.
• Support the Store Manager and team in achieving sales goals and operational efficiency.
• Uphold the brand's image and values through exceptional customer service.
• Participate in store opening and closing procedures as required.

Requirements

• Previous retail or customer service experience is an asset, but not required.
• Excellent communication and interpersonal skills.
• A genuine interest in fashion and a passion for customer service.
• Ability to work collaboratively in a team environment.
• Basic understanding of sales processes and POS systems.
• Flexibility to work part-time hours, including weekends and potentially some weekdays.
• A positive and proactive attitude.
• Ability to stand for extended periods and perform light physical tasks.
• Enthusiasm for working in the retail industry in East London, Eastern Cape .
• Reliability and a strong sense of responsibility.

Benefits

• This part-time position offers a salary of R per annum, based on hours worked.
• Employees benefit from a generous staff discount on merchandise.
• Our client provides training in product knowledge, sales techniques, and customer service, offering opportunities to develop your retail skills.
• You will work in a vibrant and fashionable environment in East London , gaining valuable experience in the boutique retail sector.