Retail Store Assistant - Baby City Moffet on Main

Dis-Chem Pharmacies; Oos-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading pharmacy retailer in South Africa is seeking an experienced Retail Store Assistant to supervise daily store operations. The ideal candidate has a Grade 12 qualification and at least 1-2 years of relevant experience. Responsibilities include overseeing inventory management, ensuring customer satisfaction, and training staff in operational protocols. This position offers a market-related salary and various employee benefits.

Benefits

Market related salary

Provident fund

Medical Aid

Staff Account

Qualifications

• Minimum 1 – 2 years’ experience in a similar role.
• Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
• Takes personal responsibility for the quality and timeliness of work.

Responsibilities

• Supervise overall daily operations of the store.
• Ensure administrative duties are performed as per policies.
• Facilitate stock rotation to prevent expiry.

Skills

Knowledge of retail operations and administration

Problem-solving skills

Basic computer skills (Word, Excel, and Outlook)

Numerical skills

Good communication skills

Education

Grade 12 - Matric or Senior Certificate

Diploma in Retail Business Management

Tools

SAP

UNISOLV

Job description

Dis-Chem Baby City requires a Retail Store Assistant for their Moffet on Main store.The main purpose of the role would be tosupervise overall daily operations of the store and ensuring administrative duties are performed as per policies and procedures.

Minimum Requirements…
Essential:

• Grade 12 - Matric or Senior Certificate
• Minimum 1 – 2 years’ experience in a similar role
  

Advantageous:

• Diploma in Retail Business Management or relevant
• Supervisory experience

Role and Responsibilities:

• Receive all warehouse goods and invoices in accordance with company policy and standard operating
  procedures
  
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes
  for non-acceptance
• Capture invoices and check goods received against invoices for total accuracy
• Facilitate stock rotation to prevent stock from reaching its expiry date before selling
• Ensure safe storage of products particularly fragile items
• Coordinate regular inventory audits
• Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high
  standard of customer care and service
• Escalate and investigate unresolved customer complaints to management
• Check the manual point’s allocation on card reports and statements, to ensure all manual allocations
  are given through to store management daily
• Ensure that outgoing stock/ items/ scripts are scanned and paid for
• Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till
  drawer until they are placed in the drop safe
• Report bad and suspicious behaviour for both staff and customers to management
• Ensure that no unauthorised access is granted to the store via the good receiving area
• Supervise an accountable, full service team who understand and strive to meet the needs of all
  customers
• Motivate optimal performance of team, ensuring all quality standards and agreed benchmarks and
  objectives are met
• Train employees in order to know how to use all equipment in the correct manner and adheres to the
  appropriate use of the equipment

Competencies
Essential:

• Knowledge of retail operations and administration
  
• Finds solutions to potential issues as well as knowing when to escalate the problem
  and what level to escalate it to
• Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and
  division
• Conveys ideas and facts verbally using language
• Addresses customer questions in a timely manner
• Recognises the need for procedures and follows relevant procedures
• Takes personal responsibility for the quality and timeliness of work and achieves
  results with little oversight
• Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
  UNISOLV

Special conditions of employment:

• Willing and able to work retail hours
• South African citizen
• MIE, no criminal record and clear credit rating
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market related salary
• Provident fund
• Medical Aid
• Staff Account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Baby City is an equal opportunity employer. Dis-Chem Baby City’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem Baby City’s Employment Equity & Transformation Strategy. Dis-Chem Baby City’s actively supports the recruitment of People with Disabilities.