Retail Specialist - Pretoria - Specialist Confectionery

Specialized Confectionery seeks a highly skilled Retail Operations Expert to oversee daily operations and ensure exceptional customer service and operational efficiency in the Pretoria region. This role requires effective leadership and strong interpersonal skills.

Main Objectives:

• Drive sales growth and improve customer satisfaction by implementing strategic plans.
• Foster a culture of empowerment, innovation, and continuous improvement among team members.
• Ensure all Pretoria branches adhere to relevant laws, regulations, and company policies.
• Analyze performance metrics to identify areas for improvement and develop targeted solutions.
• Lead teams through change initiatives, minimizing disruption to business operations.

Key Skills and Qualifications:

• Demonstrated success in retail management with a proven track record.
• Strong leadership, communication, and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office and other relevant software applications.