Retail Shopping Centre Manager (East Rand)

Ability Recruitment; Johannesburg; On-site; ZAR 500,000 - 600,000; Full time

Job summary

A leading real estate services company is seeking a Centre Manager in Johannesburg. This role involves managing a shopping centre, ensuring robust financial performance through effective tenant relations and operational oversight. The ideal candidate has significant experience in retail management, budgeting expertise, and holds a valid Fidelity Fund Certificate. Join our dynamic team to drive success in property management.

Qualifications

• 3-5 years of relevant experience in property/centre management.
• Valid Fidelity Fund Certificate as mandated by current legislation.
• Proficient in managing service level agreements.

Responsibilities

• Oversee budgeting and expense control.
• Manage daily operations and staff in a retail environment.
• Ensure compliance with statutory requirements.

Skills

Retail shopping centre management

Excellent communication skills

Budgeting and expense control

Proficiency in MS Office

Understanding of lease conditions

Education

Grade 12 qualification

Tools

MS Office

SAP

MDA

Job description

Overview

SUMMARY : POSITION INFO : We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. With our client, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the role

We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration. This position will require an all-rounded property professional.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property / centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the PPRA and current legislation for the position.

Additional demonstrable requirements :

• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.
• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following :

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims

If you are ready to take the next step in your career and make a significant impact in property management, we encourage you to apply for the Centre Manager position. Bring your expertise in facilities management, budgeting, and tenant relations to our dynamic team.