Retail Shopping Centre Manager

Ability Recruitment; Rustenburg; On-site; ZAR 500,000 - 600,000; Full time

Job summary

A recruitment agency is seeking a Centre Manager in Rustenburg to oversee property operations, enhance tenant relationships, and ensure financial performance. Ideal candidates should have 3-5 years of relevant experience in property management and hold a valid Fidelity Fund Certificate. Success in this role requires strong leadership, budgeting acumen, and marketing strategy implementation.

Qualifications

• 3-5 years of relevant experience in property/centre management industry.
• Proven retail shopping centre management experience.

Responsibilities

• Manage people through training and development.
• Develop marketing plans for vacancies.
• Prepare management packs with Finance.
• Monitor income versus budget.
• Ensure timely contract administration.

Skills

Property management

People management

Marketing

Budgeting

Tenant management

Education

Minimum Grade 12 qualification

Valid Fidelity Fund Certificate

Job description

Overview

We are seeking a Centre Manager to manage the building by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimising the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.

This position will require an all-rounded property professional.

Responsibilities

• People Management: Training & development, corporate culture change, living the values of the company.
• Marketing of Space & Renewals: Ensure the vacancy is correct, develop a marketing plan based on the vacancy list, determine tenant mix, conduct lease negotiations within the approval framework & mandate, draft motivation for approvals of deals, communicate with brokers, secure a sustainable income stream while considering tenant viability (trade densities) and required tenant mix, maintain or replace tenants in time at an optimal rate, ensure contract administration is accurate, complete, and on time, ensure tenants are fully installed within the agreed time frame and as per specifications, attract and approve targeted tenants.
• Property Management: Prepare the management pack in conjunction with Finance, coordinate, arrange and attend management meetings.
• Budgeting: Income & Expense Control.
• Budgeting (additional detail): Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, and manage income & expenses.
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll by timely follow-up and implementing corrective measures, involvement and monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, and confirm the validity of transactions for commission claims.

Requirements

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property / centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.