Retail Sales Supervisor Lead a Customer-Centric Team

Pepkor Lifestyle; Mbombela (Nelspruit); On-site; ZAR 201,000 - 312,000; Full time

Job summary

Pepkor Lifestyle is seeking a Sales Supervisor for the Boardmans brand in South Africa. You will lead a team to drive sales, manage inventory, and uphold store standards while delivering exceptional customer service.

Key responsibilities include team leadership, stock control, merchandising, safety, and ensuring a customer-centric shopping experience. This role requires a minimum Grade 12 and at least three years in retail management, with a proactive, results-driven mindset.

Qualifications

• Must have Grade 12 matric and at least 3 years of proven Retail Management experience.

Responsibilities

• Sales management across the store and team.
• Stock management to ensure optimal stock levels and visibility.
• Responsible for the service department and customer-facing processes.
• Store presentation and merchandising to reflect brand standards.
• Oversee safety, security and housekeeping in the store.
• Enable customer centricity through proactive service and assistance.
• Effective people management to coach, motivate and develop staff.

Skills

Sales & Customer Centricity

Stock Management

Compliance & Risk Management

Financial Acumen

Team Leadership

Change Management

Business Acumen

Sound Judgment

Talent Management

Market Awareness

Resilience & Positivity

Education

Grade 12 Matric qualification

Job description

Pepkor Lifestyle is seeking a Sales Supervisor for the Boardmans brand in South Africa. You will lead a team to drive sales, manage inventory, and uphold store standards while delivering exceptional customer service.

Key responsibilities include team leadership, stock control, merchandising, safety, and ensuring a customer-centric shopping experience. This role requires a minimum Grade 12 and at least three years in retail management, with a proactive, results-driven mindset.