Retail Sales & Customer Experience Specialist

Cape Union Mart Group; Midrand; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Cape Union Mart Group in Midrand, Gauteng, South Africa is seeking a retail associate to enhance customer experiences and drive sales. You will apply selling techniques, maintain store standards, and contribute to achieving targets in a fast-paced fashion/outdoor brand environment.

The role emphasizes teamwork, adaptability, and a customer-first approach to ensure an inspiring store atmosphere and strong turnover.

Qualifications

• 6 months of retail experience.
• Matric or equivalent is required.
• Clear criminal record is essential.
• Knowledge of current clothing trends/outdoor lifestyle is preferred for the brand.
• Ability to communicate effectively.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold visual merchandising standards to optimise sales.
• Create an inspiring environment.

Skills

Honesty

Relationship building

Innovation & change management

Adaptability

Taking ownership

Effective communication

Education

Matric or Equivalent

Tools

Microsoft - Computer Proficiency

Job description

Cape Union Mart Group in Midrand, Gauteng, South Africa is seeking a retail associate to enhance customer experiences and drive sales. You will apply selling techniques, maintain store standards, and contribute to achieving targets in a fast-paced fashion/outdoor brand environment.

The role emphasizes teamwork, adaptability, and a customer-first approach to ensure an inspiring store atmosphere and strong turnover.