Retail Sales Consultant

Asbis; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

ASBIS South Africa is looking for a Retail Sales Consultant to join their dynamic team. This role involves consulting clients on IT products, managing communications, and handling sales processes. Candidates should have relevant experience, excellent communication skills, and be motivated to work in a fast-paced environment. Being part of a leading company offers international career opportunities and professional development.

Benefits

Access to continuous professional development: training and certification programs

Competitive salary package

International career opportunities

Qualifications

• More than 1 year of relevant work experience in similar positions.
• Proficient user of English (oral and written).
• Knowledge of IT products.

Responsibilities

• Consulting clients on product selection and issues.
• Processing incoming calls and managing communications in chat.
• Working with CRM software and cash register.

Skills

Communication

Multitasking

Technical Consulting

Job description

ASBC South Africa is a dynamic and innovative company, operating as a part of theASBIS Group. Headquartered in Cyprus, we have a presence across Africa, providing top-quality tech solutions, products and services to our clients in the Omnichannel direction of e-Com and B2C, as well as B2B sector.

We arethe official partner of Bang & Olufsen in South Africa with premium statuses of both reseller and installer.

Are you ready to step into a dynamic career where opportunities abound? We invite ambitious individuals to seize the role of Retail Sales Consultant

Key functions:

• Fulfilment of personal steps plan (by income, by product groups)
• Consulting (including technical) clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards
• Consulting clients on product issues - warranty, repairs, deliveries, company policies on the basis of corporate standards
• Processing incoming calls to the offline and online store and communications in online chat and messengers
• Work in CRM system (ordering missing items, issuing goods to the client upon pick-up, pre-ordering goods)
• Registration of sales, refunds, invoices, etc. in EXACT accounting software
• Work with the cash register and compliance with cash discipline

Requirements:

• Relevant work experience in similar positions of more than 1 year
• Proficient user of English (oral and written)
• Knowledge of IT products
• Ability to work in multitasking mode and under pressure
• Excellent communication skills
• Energetic, highly motivated

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• International career opportunities
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme

Before applying for the above position please review our GDPR Candidate Privacy Notice here: https://www.asbis.com/gdpr-candidate-privacy-policy

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