Retail Sales Associate - Tech Specialist

Placements24; Pretoria; Hybrid; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Employee discounts on tech products

Training and development opportunities

Team environment in Pretoria

Job summary

Placements24 in Pretoria is seeking a knowledgeable Retail Sales Associate specializing in technology products. This hybrid role blends on-site customer engagement with remote administrative tasks, including order processing and virtual training.

You will demonstrate devices, answer technical questions, and help customers choose the right solutions while contributing to store targets and maintaining merchandising standards. The ideal candidate enjoys teamwork and has a passion for technology.

Qualifications

• Experience in retail sales, preferably electronics.
• Strong knowledge of consumer electronics, computers, and mobile devices.
• Excellent interpersonal and communication skills.
• Customer-oriented approach with a passion for service excellence.
• Comfortable with hybrid on-site and remote duties.

Responsibilities

• Engage customers on the sales floor and recommend products.
• Provide product demonstrations and explain features clearly.
• Assist with troubleshooting and basic technical support.
• Maintain up-to-date knowledge of technology trends.
• Handle remote tasks such as online orders and inventory updates.
• Support store targets and merchandising standards.

Skills

Retail sales

Electronics knowledge

Communication skills

Customer service

Team player

Hybrid work

Job description

About the Role

Our client is seeking a knowledgeable and customer-focused Retail Sales Associate with a specialization in technology products for their Pretoria store. This hybrid role involves direct customer interaction on the sales floor combined with remote administrative and training tasks. You will be responsible for assisting customers in selecting the right technology solutions, providing product demonstrations, and resolving technical inquiries. The ideal candidate is passionate about technology, possesses excellent communication skills, and enjoys working in a team environment that blends in-person customer engagement with flexible remote work options. You will be a key point of contact for customers seeking expert advice on electronics and gadgets.

Key Responsibilities

• Engage customers on the sales floor, understand their needs, and recommend appropriate technology products.
• Provide product demonstrations and explain technical features and benefits clearly.
• Assist customers with troubleshooting and basic technical support for purchased items.
• Maintain an up-to-date knowledge of the latest technology trends and product offerings.
• Manage remote tasks such as online order processing, inventory updates, and virtual training sessions.
• Contribute to achieving store sales targets and maintaining visual merchandising standards.

Requirements

• Previous experience in retail sales, preferably with a focus on electronics or technology.
• Strong knowledge of consumer electronics, computers, and mobile devices.
• Excellent interpersonal and communication skills, with the ability to explain technical concepts simply.
• Customer-oriented approach with a passion for providing excellent service.
• Comfortable working in a hybrid model, balancing on-site and remote duties effectively.
• Basic computer proficiency for remote tasks.

Benefits

• Competitive hourly wage with commission opportunities.
• Hybrid work arrangement offering flexibility.
• Employee discounts on a wide range of technology products.
• Training and development opportunities to enhance technical knowledge.
• Positive and collaborative store environment in Pretoria .