Retail Sales Associate - FMCG

Placements24; Klerksdorp; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Performance incentives

Employee discounts

Training opportunities

Team atmosphere

Career progression

Job summary

Placements24 is seeking a Retail Sales Associate in Klerksdorp to deliver exceptional customer service and drive sales of FMCG products.

You will greet customers, assist with product selection, maintain merchandising standards, and process transactions using the POS system. The role emphasizes customer engagement and a positive shopping experience in a fast-paced retail setting.

Qualifications

• Experience in retail sales or customer service is preferred.
• Strong customer engagement and ability to deliver a positive shopping experience.
• Understanding of retail operations and merchandising principles.

Responsibilities

• Greet customers and provide outstanding service, answer product and promotion questions.
• Assist customers in finding products and making purchasing decisions to drive sales.
• Maintain store presentation, stock shelves, and keep the environment organized.
• Process transactions accurately using the POS system.
• Manage inventory levels, assist with stock takes and report discrepancies.
• Promote offers and loyalty programs to customers.

Skills

Customer service

Retail experience

Communication

Merchandising

Job description

About the Role

Our client, a prominent name in the Fast-Moving Consumer Goods (FMCG) retail space, is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team in Klerksdorp. This role is integral to providing exceptional customer service, driving sales of FMCG products, and maintaining an appealing store environment. You will be the face of the brand, assisting customers, managing inventory, and contributing to the overall success of the retail outlet. This is a fantastic entry point for individuals passionate about retail and the consumer goods market.

Key Responsibilities

• Greet customers warmly and provide outstanding service, answering inquiries about products and promotions.
• Assist customers in finding products and making purchasing decisions, aiming to increase sales.
• Maintain store presentation standards, including merchandising, stocking shelves, and ensuring a clean and organized environment.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Manage inventory levels, assist with stock takes, and report any discrepancies.
• Promote special offers and loyalty programs to customers.

Requirements

• Previous experience in a retail sales or customer service role is preferred.
• Passion for customer engagement and providing a positive shopping experience.
• Basic understanding of retail operations and merchandising principles.
• Good communication and interpersonal skills.
• Ability to stand for extended periods and lift moderate weight.
• A reliable and punctual work ethic.

Benefits

• Competitive hourly wage with potential for performance-based incentives.
• Employee discounts on a wide range of FMCG products.
• Training and development opportunities to enhance retail skills.
• Positive and supportive team atmosphere.
• Opportunities for career progression within the retail sector.