Retail Sales Associate - Access Park FO

adidas; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in sports apparel seeks a Retail Associate in Cape Town. The role involves assisting customers, ensuring excellent service, and maintaining store procedures. Candidates should possess a matric certificate and relevant retail experience. Join us in a dynamic, diverse workplace that values inclusivity.

Qualifications

• Matric certificate is required.
• 2 - 3 years of retail experience is preferred.

Responsibilities

• Assist in store maintenance and provide excellent customer service.
• Facilitate regular sales transactions and maintain store policies.
• Help with product flow from stockroom to sales floor.

Skills

Listening

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy level

Education

Matric certificate

Job description

Job Purpose

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Essential Duties And Responsibilities

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets
  
  

Skills Required

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level
  
  

Education And Experience Requirements

• Matric certificate
• 2 - 3 years of retail experience
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.