Retail Ops & Customer Experience Assistant - Entry Level

Uniting Holding; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Team environment

Skill development

Employee input valued

Job summary

Supreme Direct Marketing is seeking a Retail Operations and Customer Experience Assistant to join our team in South Africa. This full-time role focuses on helping customers, maintaining displays, and supporting smooth store operations.

You will welcome customers, provide product information, assist with stock organization, support checkout processes, and collaborate with the team to ensure an excellent customer experience.

Qualifications

• Customer service experience in retail is preferred.
• Ability to guide customers and resolve inquiries.
• Willingness to learn store processes and inventory basics.

Responsibilities

• Greet customers and provide information as needed.
• Assist customers with inquiries and solutions.
• Organize stock and maintain displays.
• Support checkout and basic POS tasks.
• Collaborate with team to ensure smooth daily operations.
• Suggest ideas to improve customer experience.

Skills

Customer service

Retail operations

Stock management

POS handling

Team collaboration

Tools

POS system

Job description

Supreme Direct Marketing is seeking a Retail Operations and Customer Experience Assistant to join our team in South Africa. This full-time role focuses on helping customers, maintaining displays, and supporting smooth store operations.

You will welcome customers, provide product information, assist with stock organization, support checkout processes, and collaborate with the team to ensure an excellent customer experience.