Retail Operations Risk Manager

Recruitment Matters; Cape Town; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in retail operations is seeking a Retail Operations Risk Manager to identify and mitigate risks. The role involves managing various operational requirements, coordinating with teams, and ensuring compliance with safety and security standards. Ideal candidates will possess strong analytical skills, proficiency in MS Office, and relevant qualifications.

Qualifications

• Matric certificate required, tertiary qualification advantageous.
• Strong analytical skills and proficiency in MS Office, especially Excel.

Responsibilities

• Managing EAS requirements and annual Fire and Safety business requirements.
• Coordinating business requirements for store alarm systems and CCTV.
• Preparing ad hoc business reports related to financial results.

Skills

Proficiency in MS Office

Excellent MS Excel skills

Strong analytical skills

Experience with relevant systems

Education

Matric certificate

Tertiary qualification

Job description

The Retail Operations Risk Manager is responsible for identifying, assessing, and mitigating risks to the company's retail operations. This includes risks such as fraud, theft, and operational disruptions. The Risk Manager will work closely with other members of the Risk Management team, as well as with retail operations staff, to develop and implement risk management strategies.

Responsibilities:

1. Managing the EAS requirements for all stores
2. Managing the annual Fire and Safety business requirements for all stores
3. Managing the multiple operational guarding requirements and guarding supplier contracts, performance, and relationships
4. Managing the multiple operational cleaning requirements and cleaning supplier contracts, performance, and relationships (including pest and hygiene)
5. Managing the multiple operational Cash in Transit (CIT) requirements and supplier contracts, performance, and relationships
6. Coordinating business requirements for store alarm systems and CCTV
7. Managing a small team to ensure all store services are in place and that all service invoicing, journals, and accruals are processed and updated promptly
8. Preparing ad hoc business reports related to financial results and operational metrics
9. Managing the budgeting process for risk-related requirements (guarding, CIT, cleaning, hygiene, pest, and fire contracts)
10. Managing operations insurance requirements, supplier relationships, and claims
11. Chairing weekly and monthly operational meetings and steering committee meetings

Key Skills:

• Proficiency in MS Office
• Excellent MS Excel skills
• Strong analytical skills
• Experience with relevant systems is an advantage

Qualifications:

• Matric certificate
• Tertiary qualification (advantageous)