Retail Operations Manager | Joburg | Apparel Retail Brand

Recruit for Africa PTY Limited; Gauteng; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player in the apparel retail sector is on the lookout for a Retail Operations Manager to lead their team in Joburg. This pivotal role involves driving sales and productivity across multiple stores while ensuring operational compliance and exceptional customer service. The ideal candidate will possess strong leadership skills, a go-getter attitude, and a proven sales track record. With responsibilities that include motivating teams and interpreting retail market trends, this position offers a dynamic work environment where your contributions will directly impact the company's success. If you are passionate about retail and ready to take on a challenging role, this opportunity is for you.

Qualifications

• Minimum of 6 years’ experience in retail management, preferably in fashion.
• Strong sales experience with a proven track record.

Responsibilities

• Drive sales and productivity across stores through effective leadership.
• Motivate teams and create a vibrant store environment.

Skills

Customer Service Excellence

Interpersonal Skills

Organisational Skills

Visual and Marketing Strategies

Time Management

Microsoft Office

Problem Solving

Sales Focus

Leadership

Communication Skills

Education

Post-secondary education

Tools

Microsoft Applications

Job description

Retail Operations Manager | Joburg | Apparel Retail Brand

Apparel Retail Brand in Joburg is seeking an experienced RETAIL OPERATIONS MANAGER to join their team. The Retail Operations Manager position will be responsible to strategically drive results to ensure that each store within the region achieves maximum sales, productivity and profit goals through effective leadership, effective communication, world class service, effective talent management, merchandising excellence, and operational compliance. To motivate teams and to create a vibrant, energetic store environment. The Operations Manager will report to the Regional Manager. The position will be based at head office in Joburg but you will be required to travel to stores and nationally from time to time.

Competencies required:

1. Above average level of expertise in dealing with both the general public and store teams
2. A proven commitment to customer service excellence
3. Superb interpersonal and organisational skills
4. A definite aptitude for visual and marketing strategies
5. Excellent time management skills
6. Superior Microsoft office skills
7. An ability to work independently with little or no supervision
8. A solid aptitude for interpreting and reacting to retail market trends in a timely fashion

Requirements:

1. A combination of or equivalent to the completion of post-secondary education
2. Minimum of 6 years’ experience as a Retail Area Manager / Senior Store Manager / Operations Manager preferably in the fashion brand environment
3. Strong sales experience
4. Proficient in Microsoft applications
5. Must be sales focused with a proven sales track record
6. Strong problem solving skills and proven ability to use your own initiative
7. Knowledge and ability to effectively apply company strategy/ policy/ procedure at store level
8. Outstanding leadership skills
9. Ability to manage a functional team
10. GO-GETTER attitude and positive outlook on life
11. Excellent communication and presentation skills, written and verbal
12. Good report writing
13. High level of organisation
14. Good interpersonal skills
15. Motivational skills
16. Mentoring skills
17. Drivers licence and own vehicle – travelling is required

Salary negotiable depending on level of experience
Start: ASAP

To apply for the Retail Operations Manager | Joburg | Fashion Brand positions please send your detailed CV in a Word document and a recent photo of yourself.