Retail Operations Manager (CA)

Tyron Consultancy; Somerset West; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A growing retail enterprise in Somerset West is seeking a Retail Operations Manager. The role demands a qualified CA (SA) to lead store performance and operational efficiency, ensuring profitability and facilitating team development. Candidates should possess strong analytical skills and experience in a retail or operations-heavy environment.

Qualifications

• Qualified CA (SA) with 2+ years post-articles experience.
• Strong analytical, leadership, and communication skills.
• Experience in reporting, budget management, and team development.

Responsibilities

• Oversee daily retail operations and improve efficiency.
• Drive profitability and lead special projects.
• Analyse financial reports to guide strategic decisions.

Skills

Analytical skills

Leadership

Communication

Systems-thinking

Commercial acumen

Education

CA (SA) qualification

Tools

Excel

Google Sheets

Job description

Retail Operations Manager (CA) required in Somerset West.

Are you a qualified CA (SA) with a passion for retail and operational leadership? Our client in Somerset West, a growing enterprise in the retail industry, is seeking a Retail Operations Manager.

This role involves leading store performance, streamlining operations, and driving business growth.

Strong analytical skills and a systems-driven mindset are essential.

Requirements:

• Essential to have a CA (SA) qualification
• 2+ years post-articles experience, preferably in a retail, FMCG, or operations-heavy environment
• Advanced Excel / Google Sheets proficiency
• Excellent communication skills and a collaborative mindset
• A natural leader with strong analytical and operational capabilities
• Strong with systems, numbers, and team development
• Commercial and financial acumen with experience managing budgets, forecasts, and reporting
• Solid understanding of business systems and processes; ERP experience
• Proven ability to build and lead effective teams, while driving accountability and performance

Duties and Responsibilities:

• Oversee daily operations across the retail environment
• Drive store performance, efficiency, and profitability
• Identify inefficiencies and implement process improvements
• Work closely with store managers and executive leadership
• Help scale the group by implementing best practices, controls, and growth strategies
• Monitor store-level financial performance, including sales, margins, and expenses
• Analyse financial reports to identify trends, risks, and opportunities
• Implement cost-control measures
• Use data analytics to drive decision-making and continuous improvement
• Lead special projects including revamps, store launches, and tech rollouts
• Monthly visits to stores in the greater Cape Town area