Retail Manager

Eskort; Witbank; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Witbank is looking for a Retail Manager to oversee store operations and lead a team. The role involves managing inventory, ensuring compliance with HACCP standards, and optimizing profits. The ideal candidate will have at least 5 years of retail experience, strong communication skills, and a thorough understanding of stock management systems. Competitive package offered.

Qualifications

• Minimum of 5 years' experience in a retail environment, preferably in a supervisory or leadership role.
• Basic understanding of financial statements and cash flows.

Responsibilities

• Oversee all store operations and lead the team.
• Manage stock levels and order supplies.
• Ensure compliance with cleanliness and HACCP standards.

Skills

Communication skills

MS Office proficiency

Analytical skills

Interpersonal skills

Customer service

Self-motivated

Education

Grade 12

Diploma/Degree in Retail or Business

Tools

Meat Matrix

ERP systems

Job description

SUMMARY :

Retail Manager - Retail - Witbank

As our company expands, we are looking to hire Retail Store Managers for our retail stores! The purpose of this role is for the Retail Manager to oversee all store operations, lead the team, and ensure smooth functioning while optimizing profits.

POSITION INFO : QUALIFICATIONS

• Grade 12 (Requirement)
• Diploma / Degree in Retail, Business, or related field (advantageous)

EXPERIENCE

• Minimum of 5 years' experience in a retail environment, preferably in a supervisory or leadership role.

KNOWLEDGE REQUIRED

• Management of inventory, stock, buying, staff, product merchandising, costs, and profitability.
• Knowledge of stock management systems like ERP, Meat Matrix, etc.
• Understanding of FMCG environment and related legislation.
• Management of perishable products, especially in the meat industry.
• Basic understanding of retail consumer behavior and purchasing trends.
• Knowledge of the retail and meat markets.

SKILLS REQUIRED

• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite.
• Analytical skills.
• Understanding of financial statements, cash flows, and stock management reporting.
• Excellent interpersonal skills and effective communication.
• Exceptional customer service and people management skills.
• Energetic and self-motivated.

KEY PERFORMANCE AREAS (KPAs)

1. Stock Management

• Place orders, follow up, manage deliveries, and stock levels.
• Report delivery shortfalls and damages.
• Capture received stock on Meat Matrix.

Housekeeping

• Maintain cleanliness and HACCP standards throughout the store.
• Observe OHSA regulations.

Employee Management

• Recruitment, onboarding, training, performance management, and wellness.

Store Organisation

• Product display, merchandising, and managing non-moving items.

Cash Management

• Manage daily cash-ups, cash safety, and ATM cash.

Customer Service

• Provide excellent service, handle complaints, and analyze customer behavior to improve satisfaction.

System Administration

• Manage staff clocking, Meat Matrix, CCTV, security systems, and alarm systems.