Retail Manager

Initiate International; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading player in the racing and betting industry seeks a dynamic Retail Manager in Johannesburg. This role emphasizes community engagement, operational excellence, and revenue growth. Make a meaningful impact in a vibrant retail environment while enhancing customer loyalty and store performance.

Qualifications

• Proven experience in retail management in a high-traffic environment.
• Prior experience in the betting, gaming, or racing industry highly desirable.
• Strong commercial mindset with budget management capabilities.

Responsibilities

• Oversee daily operations of retail locations ensuring smooth functioning.
• Implement strategies to increase foot traffic and drive revenue.
• Lead store staff to create a customer-first culture.

Skills

Community Engagement

Leadership

Problem Solving

Revenue Growth

Job description

A leading player in the racing and betting industry is on the hunt for a dynamic and community-focused Retail Manager in Johannesburg, South Africa . This role isn’t just about managing store performance – it’s about bringing energy, excitement, and meaningful connection to the communities we serve. While the business already offers strong products and keeps a close eye on expenses, there’s a key opportunity to deepen customer engagement and boost in-store traffic – and that’s where you come in.

Your key job responsibilities as the Retail Manager in Johannesburg, South Africa will include :

• Oversee the day-to-day operations of retail locations, ensuring smooth functioning, product excellence, and optimal financial performance.
• Identify and implement strategies to increase footfall and drive revenue growth at retail outlets.
• Build strong connections with local communities to enhance brand presence and customer loyalty.
• Develop and execute in-store events, activations, and community outreach initiatives to create buzz and boost engagement.
• Lead and inspire store staff, creating a high-performance, customer-first culture.
• Monitor and analyse store performance data, making informed decisions to optimise operations.
• Collaborate with marketing, product, and operations teams to align in-store experience with broader company goals.

Requirements

Requirements for this Retail Manager job in Johannesburg, South Africa :

• Proven experience in retail management, ideally in a high-traffic, customer-facing environment.
• Prior experience in the betting, gaming, or racing industry is highly desirable.
• Strong commercial mindset with the ability to drive revenue and manage budgets.
• Natural connector with a passion for community engagement and brand building.
• Excellent leadership and people management skills.
• Strong problem-solving abilities and operational discipline.
• A proactive attitude and a drive to make a meaningful impact at the ground level.

If you’re passionate about retail, community engagement, and creating a space where people love to gather, this could be your perfect match. Step into a role where your ideas and energy will directly influence customer loyalty and store success. Apply today and be part of something meaningful!

Requirements

betting industry, Brand Presence, community engagement, customer experience, customer loyalty, foot traffic, in-store activations, retail manager, revenue growth, store operations, Team Leadership