Retail Front & Back Office Leader

Pepkor Lifestyle; KwaZulu-Natal; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Pepkor Lifestyle is seeking a Front and Back Office Supervisor within the Hifi Corp brand in KwaZulu-Natal. You will lead daily front and back office operations, coach staff, and ensure service quality while safeguarding stock and finances.

This role demands strong retail management experience and a proactive leadership style. Join a team that values operational excellence, accountability, and positive contribution to customer experiences across stores.

Qualifications

• Stock management and inventory control responsibilities.
• Compliance with relevant legislation and risk management standards.
• Financial transactions oversight and profitability focus.
• Lead and develop a high-performing team.
• Guide through change and transitions with clarity.

Responsibilities

• Drive customer satisfaction and retention through service excellence.
• Optimize stock management to ensure availability and minimize losses.
• Maintain compliance and manage business risks.
• Lead, mentor, and develop the front/back office team.
• Oversee cash handling and financial transactions for efficiency.

Skills

Stock management

Compliance & risk management

Financial acumen

Team leadership

Change management

Business acumen

Administrative skills

Customer service

Talent management

Diversity & inclusion

Education

Grade 12 Matric

Job description

Pepkor Lifestyle is seeking a Front and Back Office Supervisor within the Hifi Corp brand in KwaZulu-Natal. You will lead daily front and back office operations, coach staff, and ensure service quality while safeguarding stock and finances.

This role demands strong retail management experience and a proactive leadership style. Join a team that values operational excellence, accountability, and positive contribution to customer experiences across stores.