Purpose: To assess and make decisions on credit applications within prescribed credit policies, procedures, and risk parameters, as well as facilitate the first release payout process.
Drive a high focus on dealer relationship management and contribute to the company's overall profitability, in compliance with the company's policies and internal control systems.
Perform the CPU final release function.
Key Accountabilities
- Perform credit risk assessment and financial analysis on corporate and individual client applications.
- Adhere to service levels and turnaround times to support business strategy.
- Evaluate all aspects related to credit risk to make sound credit decisions.
- Stay updated with market developments, especially regarding processes and credit policies.
- Maintain an objective and consistent approach to credit assessment.
- Build and maintain relationships with internal and external business partners.
- Finalize payout releases and verify mandatory documents.
- Respond to emails and CIC communications, handle inbound and outbound calls.
- Engage in self-development through training programs and on-the-job training.
- Provide input and recommendations on process optimization and system enhancements within the department.
- Identify and support automation, efficiencies, and process improvements.
- Adhere to internal control systems and contribute to detecting and mitigating process gaps.
- Perform any other tasks assigned by management to respond to environmental changes, business needs, or to protect the company's reputation and assets.
Educational Background / Professional Knowledge and Experience / Other Skills
- Credit qualification or BCom degree (or equivalent).
- 3-5 years' experience in end-to-end credit functions.
- Familiarity with standard concepts, practices, and procedures in the credit environment.
- Strong understanding of vehicle asset finance and home loans (if applicable).
- Knowledge of NCA / FAIS compliance is a benefit.
- Understanding of asset-based finance, corporate, and home loans.
- Ability to analyze financial statements and interpret ratios.
- Excellent verbal and written communication skills.
- Strong administrative skills and attention to detail.
- Customer service orientation.
- Persuasion, negotiation, and conflict resolution skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of relevant compliance and financial legislation.