Retail Business Manager KZN

BP International; Durban; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading energy company is looking for a Retail Business Manager in KwaZulu-Natal, Durban. This role requires accountability for the P&L across a network of sites, with responsibilities in sales management and operational excellence. Ideal candidates will have a Bachelor's degree and at least 4 years in a sales role, preferably in retail, along with proven leadership and communication skills. This position offers a dynamic environment focused on performance improvement and customer service.

Qualifications

• Minimum of 4 years of experience in a sales environment.
• Retail experience is desirable.
• Proven track record of achieving results.

Responsibilities

• Manage P&L for the defined geography.
• Engage with business partners to increase sales.
• Supervise performance indicators and analyze trends.

Skills

Leadership skills

Financial acumen

Sales motivation

Communication skills

Coaching skills

Education

Bachelor’s degree or equivalent experience

Qualifications in Business, Marketing, and/or Sales

Job description

Job Title: Retail Business Manager KZN

Job Location: KwaZulu-Natal, Durban | Deadline: August 01, 2025

Quick Recommended Links:

• Jobs by Location
• Jobs by Industries

Job Description:

The Retail Business Manager has overall accountability for the full P&L of their network within a defined geography, comprising company-owned and dealer/franchise-operated sites.

This role involves actively managing the P&L, implementing commercial plans to increase fuel and convenience revenue, and developing area strategies aligned with business performance plans and standards.

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas globally. We aim to be a net zero company by 2050 or sooner, providing an integrated energy offering to governments and customers.

Key Accountabilities:

1. Spend approximately 80% of time engaging with business partners, leading efforts to increase sales and meet financial targets.
2. Supervise performance indicators, analyze trends, and take corrective actions to optimize business performance and customer service.
3. Ensure operators understand and fulfill contractual obligations, adhering to standards and addressing breaches.
4. Coach dealers and staff to achieve operational excellence and business results.
5. Hold oneself and others accountable, manage unusual events, and review store environments and key indicators to identify issues and opportunities.
6. Deliver operational excellence across stores by addressing weaknesses and opportunities.
7. Ensure compliance with legislation and company policies, maintaining consistent standards.
8. Conduct site visits based on needs, with quarterly meetings to ensure alignment, documenting notes and minutes.
9. Build trust-based relationships with site and support teams.
10. Contribute to network development opportunities, aligning project activities with demand forecasting.

Education:

• Bachelor’s degree or equivalent experience.
• Qualifications in Business, Marketing, and/or Sales.

Experience:

• At least 4 years of experience in a sales environment.
• Retail experience is desirable.
• Proven leadership, coaching, and motivation skills.
• Strong financial acumen and ability to interpret KPIs for performance improvement.
• Self-motivated, performance-driven, with a passion for retail excellence.
• Track record of achieving results and improving performance year over year.
• Ability to work under pressure and handle challenging situations.
• Excellent communication and mentoring skills to drive sales and execution.
• Understanding of legal contracts and basic interpretation skills.

Note: This job posting is active and not expired.