Retail Assistant (100% Capri)

Delaire (Pty) Ltd.; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prestigious retail establishment in Stellenbosch is looking for a Retail Assistant to provide high-class customer service and drive sales. The successful candidate will manage stock, assist customers, process payments, and maintain store presentation. Prior retail experience and a strong customer service orientation are preferred. Females are encouraged to apply.

Qualifications

• Preferably 1 - 2 years’ previous retail assistant experience.
• Basic administration skills.
• Proficiency in English.

Responsibilities

• Maintain control of stocks in area of responsibility.
• Greeting customers who enter the shop.
• Assisting shoppers to find the goods and products they are looking for.
• Processing cash and card payments.
• Keeping the store tidy and neat.

Skills

Customer service focus

Excellent interpersonal skills

Attention to detail

Ability to work under pressure

Education

Grade 12

Job description

Overview

Delaire Graff Estate is looking for a Retail Assistant to join the Capri team. The candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

Responsibilities

• Maintain control of stocks in area of responsibility;
• Greeting customers who enter the shop;
• Assisting shoppers to find the goods and products they are looking for;
• Styling the clients according to their body type, etc.;
• Being responsible for processing cash and card payments;
• Stocking shelves with merchandise;
• Reporting discrepancies and problems to the manager;
• Balancing cash register with receipts;
• Dealing with customer refunds;
• Keeping the store tidy and neat;
• Responsible for dealing with customer’s complaints;
• Working within established guidelines, particularly with brands;
• Attaching price tags to merchandise on the shop floor;
• Receiving and storing the delivery of large amounts of stock.

Requirements

• Grade 12;
• Preferably 1 - 2 years’ previous retail assistant experience;
• Basic administration skills;
• Proficiency in English;
• Customer service focus;
• Excellent interpersonal and communication skills;
• Ability to pay attention to detail;
• Comfortable in dealing with very distinguished clientele;
• Enthusiastic personality;
• Reliable and adaptable;
• Ability to work under pressure.

NB: Please upload a full-length photo of yourself when submitting your application. Only female candidates will be considered.

Delaire Graff Estate is an equal opportunity employer.