Retail Administrator

Superbalist; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading fashion e-tailer in South Africa seeks a dynamic individual for administrative support in the Retail Buying division. The ideal candidate has a diploma, 1+ years of retail experience, and excellent communication skills. Key responsibilities include managing supplier orders, ensuring timely delivery, and supporting the customer service team. The company offers a flexible remuneration package and various employee perks, like discounts and birthday leave.

Benefits

Market-related remuneration package

Employee discounts

Birthday leave

Free parking

Social events

Qualifications

• 1+ years’ experience in retail is preferable.
• Administrative Experience.
• Basic knowledge and understanding of retail math.
• Must be computer literate.

Responsibilities

• Support supplier order creation.
• Manage supplier queries.
• Contribute to on-time product delivery.
• Reconcile and manage the order book.

Skills

Attention to detail

Excellent communication skills

Organised and ability to prioritize

Self-motivated

Sound interpersonal skills

Education

Diploma or relevant certificate

Matric (grade 12) exemption

Tools

MS Office (Excel)

Job description

About Us:

Superbalist is South Africa’s highest rated fashion e-tailer with a steadfast commitment to being customer led, data backed and fashion forward. Our award-winning platform connects with millions of customers every month driving delight from the superior browsing experience to the unboxing and beyond. We’re now looking for talented and dynamic thinkers that will help take us to the next level of customer experience.

Purpose of the role:

Supporting the Retail Buying division with administrative functions.

Responsibilities:

• Supporting the division with administrative functions linked to supplier order creation
• Style Creation on Superbalist order raising system
• Collect and load product barcodes and continuously monitor accuracy to ensure smooth, on-time delivery
• Managing supplier queries and escalating as necessary
• Working closely with the production (Studio) team to ensure images are loaded onto the catalogue.
• Source product images from brands
• Creating, updating and managing purchase orders and related administrative tasks
• Regularly and clearly communicate with suppliers and internal stakeholders on purchase order creation, updates and other related matters.
• Working closely with the inbound team to follow up on deliveries
• Liaison between Product and Retail teams and Brand partners.
• Support with information gathering and sharing during deployments
• Contributing to on-time product delivery through excellent time - and supplier management, and clear and timeous communication with all stakeholders
• Supporting the customer service team with resolving customer queries efficiently and quickly
• Order Book Reconciliation and Order Control Management
• Monitor and manage the site to ensure naming conventions are adhered to and products are accurately categorized.

Min Requirements:

• Diploma or relevant certificate
• Matric (grade 12) exemption
• 1+ years’ experience in retail is preferable
• Administrative Experience
• Basic knowledge and understanding of retail math
• Competency in MS Office packages specifically in Excel (intermediate)
• Diploma or relevant certificate
• Matric (grade 12) exemption
• Must be computer literate

Skills, knowledge & abilities:

• Attention to detail
• Excellent communication skills, both written and spoken Sound interpersonal skills
• Organised, ability to prioritize and multitask Solutions-oriented, can-do attitude; self-motivated Comfortable with learning and adapting to new systems.

Let’s talk about life @ Superbalist:

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. Collab and make something great.
• Good times: Get to know the other extraordinary minds at Superbalist.com during regular social events and out-of-office activities (think hikes, think mini golf, think lunch, think good times).
• Staff discount. The latest fashion at even better prices. What more could you ask for?
• Birthday leave: Enjoy your mandatory fun day off - you deserve it!
• Free parking: No more 5km fun runs to your desk (unless you want to).

Superbalist is an Equal Opportunity Employer.

Applicants from previously disadvantaged groups and people with disabilities will be given preference.