Retail Admin Team Leader

Toys R Us and Babies R Us South Africa; KwaZulu-Natal; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail chain in KwaZulu-Natal is seeking an Admin Team Leader to oversee all administrative functions within the store. The ideal candidate will have a matric certificate, at least a year of experience in retail administration, and strong organizational skills. Responsibilities include managing daily banking, staff scheduling, and ensuring compliance with company standards. This position offers an opportunity to blend administrative expertise with dynamic retail challenges.

Qualifications

• Minimum of 1 year administration experience in retail.
• Reliable transport to work and ability to work shifts.

Responsibilities

• Manage all administrative tasks such as daily banking and staff scheduling.
• Perform daily cash-ups and reconcile cash with sales records.
• Maintain daily housekeeping in the office area.

Skills

Strong admin and reporting skills

Well-organized

Numeracy skills

Ability to work under pressure

Time management

Problem solving

Proficient computer skills

Education

Matric Certificate

Job description

Introduction

Retail Admin Team Leader

Welcome to the Toys R Us world of awwwesome, where we want your little ones' imaginations to run free!

Toys R Us and Babies R Us are well-established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts over 60 physical stores, including locations in Namibia, Botswana, and Zambia, as well as a new online store. Our focus is to offer customers of all ages an amazing range and experience, complemented by great value. Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?

We are looking for an Admin Team Leader to join our team!

Job Purpose

Responsible for all administrative functions in a store, in accordance with the Company’s standards and procedures.

Key Skills Needed

• Strong admin and reporting skills
• Well-organized
• Numeracy skills
• Ability to work under pressure and handle challenging situations
• Time management
• Problem solving
• Proficient computer skills

Key Performance Areas

• Manage and control all administrative tasks such as daily banking, price changes, staff scheduling, employment contracts, stock counts, stationery, and general administration
• Perform daily cash-ups, balancing cash received against sales slips, and preparing deposits
• Count and record money received or paid out, and reconcile with sales records
• Ensure accurate and timely banking and reconciliations
• Report discrepancies, shortages, overs, refunds, and exchanges to the Store Manager for approval
• Manage receipt and dispatch of goods according to SOPs
• Scan and email stock documentation daily to head office
• Report stock receipt and dispatch to the Store Manager daily
• Maintain daily housekeeping in the office area
• Manage weekly stock counts as per schedule
• Plan and oversee stock take counts
• Prepare work schedules for Store Managers' approval
• Update price changes electronically and manually daily
• Maintain stock-related reports (e.g., no sales, top sellers, negative stock transactions)
• Order, monitor, and control stationery supplies
• Minimize expenses and protect company assets within area of responsibility

Entry Requirements

• Matric Certificate
• Reliable transport to work and ability to work shifts
• Minimum of 1 year administration experience in retail

General Responsibilities

• Perform other duties as requested by Senior Management
• Complete mandatory and ongoing training
• Maintain confidentiality of all information
• Participate in regular appraisals and personal development reviews
• Stay updated with current SOPs
• Support the implementation of new technology and methods