Restaurant ServerSA

Marriott Hotels Resorts; Mbombela; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent hotel chain in Mbombela is seeking a dedicated Food Server to serve food and beverages to guests, ensuring satisfaction and adherence to service standards. The role requires at least one year of related experience and a high school diploma. Key responsibilities include setting tables, communicating with the kitchen about guest needs, and maintaining cleanliness. Join a team that values diversity and commitment to providing excellent service.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications needed.

Responsibilities

• Serve food and beverages to guests.
• Set tables according to event type and standards.
• Communicate menu selections and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.
• Complete closing duties including restocking.

Skills

General Maintenance

Facilities Management

Customer Service

Communication

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY: Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communicate additional meal requirements allergies dietary needs and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and / or beverages. Maintain cleanliness of work areas china glass etc. throughout the day. Complete closing duties including restocking items turning off lights etc. Present physical and accurate check to guest and process payment.

Responsibilities

• Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; read and visually verify information in a variety of formats (e.g. small print).
• Stand, sit, or walk for extended periods; move, lift, carry, push, pull and place objects as required; handle objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance; maneuver on uneven surfaces and stairs or ramps; reach overhead and below the knees; performing bending, twisting, pulling and stooping as needed.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Key Skills

• General Maintenance
• Facilities Management
• Law Enforcement
• Advertisement
• Internet
• Administration Support

• Employment Type: Full-Time
• Experience: years
• Vacancy: 1