Restaurant Manager (Wine Estate)

University of Fort Hare; Stellenbosch; On-site; ZAR 300,000 - 500,000; Full time

Job summary

An esteemed estate in Stellenbosch is seeking a dedicated Restaurant Manager with a passion for fine dining and wine. The successful candidate will excel in overseeing operations, enhancing guest experiences, and managing a team in a luxurious hospitality environment. A minimum of 3 years’ experience in a similar role is required.

Qualifications

• Minimum 3 years’ experience as a Restaurant Manager in a fine-dining wine estate.
• Strong leadership and guest relations skills.
• Hospitality accreditation recommended.
• Excellent communication skills in English.

Responsibilities

• Oversee front-of-house operations and ensure seamless guest experiences.
• Manage wine cellar stock and train staff on wine knowledge.
• Maintain high dining standards and respond to guest feedback.

Skills

Leadership

Guest Relations

Wine Knowledge

Attention to Detail

Service Standards

Education

Hospitality Accreditation

Tools

POS Systems

Job description

Helderberg Wine Route: An esteemed estate is seeking a customer-focused, experienced Restaurant Manager to join their F&B team. If you thrive in high-end dining, have a passion for hospitality, and a sharp eye for detail, this could be your ideal role.

Candidates with a stable track record as a Restaurant Manager and who meet all the criteria are invited to apply. Consideration will be given to those with previous experience in a similar 5-star establishment or wine estate.

Key Focus Areas

• Overseeing smooth daily operations, staff performance and front-of-house service
• Maintaining ambience and presentation to uphold the estate’s fine-dining standards
• Engaging guests with confident wine and menu recommendations
• Managing wine cellar stock, service training and wine pairing knowledge among staff
• Supporting banqueting and event service excellence alongside restaurant operations

Key Responsibilities Include but Are Not Limited To

• Oversee front-of-house operations including shift planning, cash-ups, stock management and supplier liaison
• Ensure seamless guest experiences through hands-on service, team training and attention to ambience and presentation
• Uphold wine estate standards by monitoring guest feedback, managing dining room aesthetics and maintaining high service consistency
• Guide and recommend wine and food pairings, promote wine sales and manage cellar presentation and wine stock
• Lead by example and train staff in service etiquette, wine knowledge and customer engagement best practices
• Maintain communication with directors and respond to guest queries and feedback timeously
• Support functions, weddings and special events with seamless coordination

Criteria of the Role

• Minimum 3 years’ experience as a Restaurant Manager in a fine-dining wine estate or equivalent luxury hospitality environment
• Hospitality accreditation is recommended
• Strong leadership, staff management and guest relations skills
• Passion for wine, food and creating memorable guest experiences
• Working knowledge of POS systems, stock controls and front-of-house operations
• Excellent verbal and written communication in English
• Polished and presentable with strong attention to detail and service standards

Candidates residing in or within close proximity to Stellenbosch will be considered for this role