Restaurant Manager - Sandton

Phoenix Recruitment; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An award-winning restaurant located in Sandton is on the lookout for a dynamic Restaurant Manager to lead their high-end establishment. This role involves ensuring guest satisfaction, managing budgets, and implementing cost controls while maintaining an exceptional dining experience. The ideal candidate will have a strong background in fine dining, excellent communication skills, and a commitment to service excellence. Join a vibrant team and make a significant impact in a prestigious environment where your leadership will shine.

Qualifications

• Experience in a fine dining restaurant environment is essential.
• Strong organizational and administrative skills are required.

Responsibilities

• Ensure guest satisfaction and maintain hygiene standards.
• Train and develop the team while achieving budget goals.

Skills

Guest Engagement

Budgeting

POS System Experience

People Management

Wine Knowledge

Communication Skills

Organizational Skills

Education

Grade 12 Qualification

Formal Tertiary Qualification

Job description

Award-winning restaurant in Sandton is seeking a Restaurant Manager to oversee their high-end establishment.

Responsibilities:

1. Ensure guest satisfaction across all food & beverage service aspects.
2. Liaise with and host guests, fulfilling their requests and addressing feedback appropriately.
3. Achieve budgets and implement cost controls without compromising guest experience.
4. Proactively maximize sales and revenue, and generate new service ideas and products aligned with current trends.
5. Train, develop, and lead the team, ensuring they possess excellent product knowledge.
6. Maintain the highest hygiene standards.
7. Complete all restaurant-related administrative tasks and reports.

Requirements:

• Grade 12 qualification.
• Formal tertiary qualification preferred.
• Experience in a 5-star/high-end/fine dining restaurant environment.
• Ability to host and engage confidently with guests.
• POS system experience.
• Commitment to service excellence and guest satisfaction.
• Strong people management and coaching skills, with a fair and consistent leadership approach.
• Excellent communication skills with team, management, and guests.
• Results and standards orientation.
• Strong organizational and administrative skills.
• Excellent wine knowledge.
• Experience in budgeting, procurement, and cost control.