Restaurant Manager

eXtraordinary Talent Solutions; Stellenbosch Local Municipality; On-site; ZAR 200,000 - 400,000; Full time

Job summary

An established industry player seeks a passionate Restaurant Manager to lead a dynamic team in a luxury wine estate. This role involves overseeing daily restaurant operations, ensuring exceptional guest experiences, and maintaining high standards of service and cleanliness. The ideal candidate will possess strong leadership and communication skills, fostering a positive work environment while implementing effective training programs. Join a team dedicated to culinary excellence and be part of an exciting journey that celebrates quality and provenance in dining. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is for you.

Qualifications

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and management skills are essential.

Responsibilities

• Oversee daily operations to ensure a seamless dining experience.
• Lead and motivate the front-of-house team to deliver exceptional service.
• Manage reservations and maintain high standards of cleanliness.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Interpersonal Skills

Education

Diploma in Hospitality Management

Job description

Job Title: Restaurant Manager

Location: Stellenbosch, Western Cape (Relais & Châteaux Property)

About Us: We are a 5-star, luxury wine estate nestled just outside Stellenbosch, recognised as a Relais & Châteaux property. Our contemporary restaurant emphasises quality and provenance, offering exceptional dining experiences. Join us and be part of a team dedicated to culinary excellence and outstanding hospitality.

Position: Restaurant Manager

Key Responsibilities

1. Oversee daily operations of the restaurant to ensure a seamless dining experience.
2. Lead and motivate the front-of-house team to deliver exceptional service.
3. Maintain high standards of cleanliness and ambience in the restaurant.
4. Manage reservations and ensure efficient table turnover.
5. Collaborate with the kitchen team to ensure timely and accurate meal delivery.
6. Handle guest enquiries, complaints, and feedback professionally and efficiently.
7. Monitor inventory and supplies to ensure readiness for guest services.
8. Train and develop staff to uphold the restaurant's standards.
9. Ensure compliance with health and safety regulations.
10. Implement and manage marketing strategies to attract and retain guests.

Key Performance Indicators (KPIs)

1. Guest Satisfaction: Maintain high levels of guest satisfaction with service and ambience.
2. Operational Efficiency: Ensure smooth and efficient restaurant operations.
3. Staff Training & Development: Implement effective training programmes to enhance staff performance.
4. Cost Control: Manage restaurant budget to meet financial targets without compromising quality.
5. Health & Safety Compliance: Adhere to and enforce all health and safety regulations.
6. Inventory Management: Monitor and maintain optimal inventory levels.
7. Sales Growth: Achieve sales targets through effective marketing and guest retention strategies.
8. Team Collaboration: Foster a positive and productive work environment.
9. Problem Resolution: Address and resolve any operational issues promptly and effectively.
10. Guest Personalisation: Ensure personalised services that cater to individual guest preferences.

Qualifications

1. Proven experience as a Restaurant Manager or in a similar role.
2. Strong leadership and management skills.
3. Excellent communication and interpersonal abilities.
4. Up-to-date knowledge of hospitality trends and best practices.
5. Strong organisational and problem-solving skills.
6. Ability to work in a fast-paced, dynamic environment.
7. Diploma in Hospitality Management or a similar field is advantageous.

Salary: Negotiable depending on experience.

Join us and be part of a culinary journey that celebrates quality, provenance, and excellence.