Restaurant Manager

BGA Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A premier recruitment agency is seeking a dedicated Food and Beverage Manager to provide exceptional service and manage operations at a high-end venue in Johannesburg. The ideal candidate must have at least 5 years of experience in a luxury environment and a valid qualification in Food and Beverage Management. Responsibilities include managing staff training, ensuring cleanliness, and communicating with clients effectively.

Qualifications

• Ability to interact positively with team and guests.
• Minimum of 5 years experience in a 5-star restaurant or hotel.
• Own transport and valid driver's license are required.

Responsibilities

• Greet members and guests with exceptional service.
• Communicate with kitchen on food preparation.
• Assist in planning for club functions.
• Train staff on service and product knowledge.
• Ensure cleanliness and presentation of clubhouse areas.

Skills

Positive interaction

Innovative problem-solving

Punctuality

Reliability

Multitasking

Team motivation

Excellent communication

Knowledge of Jonas Club management system

Proficiency in Word, Excel, and Outlook

Ability to work weekends

Transport and valid driver's license

Experience in 5-star environment

Qualification in Food and Beverage Management

Education

Valid qualification in Food and Beverage Management

Job description

Job description

Duties & Responsibilities include :

1. Available to greet members and guests and provide exceptional service and attention at all times.
2. Able to communicate with the kitchen and members on food preparation, menus, functions, and timing.
3. Assist in planning and implementing procedures for all club functions and food & beverage events.
4. Able to communicate fully with clients, guests, and wait staff on pre- and post-function operations.
5. Assist F&B manager in day-to-day operations, administration, controls, and reporting on a professional level.
6. Ensure all standard operating procedures for revenue and cost control are in place and consistently utilized.
7. Deliver training to staff on service and product knowledge.
8. Help develop wine menus and meet with beverage suppliers to source artisan wines and exciting products.
9. Manage weekly rostering of F&B staff, overtime, and report weekly on staff hours with the F&B manager.
10. Ensure daily cleanliness and presentation of all clubhouse areas meet high standards, with attention to detail.
11. Maintain appearance, upkeep, and controls of all food and beverage equipment, reducing breakages or shrinkage.
12. Ensure overall cleanliness of men’s locker room and staff facilities.
13. Report and ensure maintenance issues are resolved promptly and within budget.
14. Assist with monthly stock takes of all beverage areas and wine cellar.
15. Host evening functions and cellar dinners, ensuring exceptional service throughout the members'/guests' dining experience.
16. Assist in handling complaints and report to F&B or general manager for corrective action.
17. Uphold health and safety regulations in public and staff areas.
18. Support company policies and procedures, report staff issues, and manage discipline accordingly.

Skills and Attributes required :

1. Ability to interact positively with supervisors, management, colleagues, members, and guests to promote teamwork and professionalism.
2. Seek innovative ideas to meet members' needs without compromising club traditions.
3. Punctual, honest, reliable, neat, well-presented, and sober.
4. Operate independently with minimal supervision, exercise judgment, and be member and guest-focused.
5. Ability to multitask, meet deadlines, and produce quality work under pressure.
6. Motivate colleagues and be a team player.
7. Excellent written and verbal communication skills.
8. Familiarity with Jonas Club management system.
9. Proficiency in Word, Excel, and Outlook.
10. Availability to work on weekends and evenings.
11. Own transport and valid driver’s license required.
12. Minimum of 5 years experience in a 5-star restaurant, hotel, or upmarket golf environment.
13. Valid qualification in Food and Beverage Management.