Restaurant General Manager (Senior Manager)

TradeOn; Mossel Bay; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading fast food brand in Mossel Bay is seeking a Senior Restaurant Manager to uphold high service standards and manage shifts effectively. The ideal candidate will have prior supervisory experience and a Grade 12 qualification, with strong skills in English, numeracy, and finance. This role offers world-class training and career growth within a rewarding work environment.

Benefits

World class management training

Job security within a reputable brand

Fantastic career opportunity

Dynamic and rewarding working environment

Qualifications

• Grade 12 qualification is required.
• Prior supervisory experience in a similar role.
• Proficiency in English is essential.
• Strong numeracy and computer skills are required.
• Ability to work under pressure and enjoy shift work.

Responsibilities

• Ensure high standards of cleanliness, hospitality, and service.
• Manage shifts and control costs in line with company policies.
• Forecast labor needs and create deployment plans.
• Implement safety and security controls for employees and customers.
• Train staff to meet company standards.
• Lead and support employees to achieve results.
• Manage local store marketing activities.

Skills

Supervisory experience

English proficiency

Numeracy proficiency

Computer literacy

Financial acumen

Education

Grade 12

Job description

Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

Key Responsibilities

• Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.
• Initiate action where necessary to ensure that all employees meet the standards of performance required
• Support and act as a role model to employees, providing leadership as necessary.
• Manage Local Store Marketing activities to grow sales.
• Achieve consistent results through team management and leadership

Requirements

• Grade 12
• Prior supervisory experience
• English Proficiency
• Numeracy Proficiency
• Computer Literate
• Financial Acumen
• Ability to work under pressure and enjoy working shifts

What we offer you

• World class management training
• Job security within a reputable brand with a stable and growing company
• Fantastic career opportunity
• Fast paced, dynamic and rewarding working environment