Restaurant General Manager

Phoenix Recruitment; Alberton; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading recruitment agency seeks a Restaurant Manager for a vibrant restaurant in Alberton. This role involves overseeing daily operations, leading a talented team, and ensuring exceptional service standards. Ideal candidates will have a formal qualification and at least 5 years' experience in a similar role. Excellent communication skills and knowledge of Micros software are required to succeed.

Qualifications

• At least 5 years proven experience as a Restaurant Manager.
• Strong leadership skills and problem-solving capabilities required.
• Excellent customer service skills and knowledge of restaurant operations needed.

Responsibilities

• Oversee day-to-day restaurant operations including staff management.
• Collaborate with the Executive Chef on menu creation and execution.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Problem-solving

Interpersonal Skills

Communication

Education

Grade 12

Formal Qualification in Hospitality

Tools

Micros

Job description

Duties :

Overseeing the day-to-day operations of the restaurant, including managing the dining area, staff, and customer service.

Leading and motivating a team of talented individuals, ensuring a harmonious work environment.

Implementing and maintaining exceptional service standards, focusing on guest satisfaction.

Collaborating with the Executive Chef and other departments to create and execute innovative menus and dining concepts.

Monitoring and optimizing restaurant performance, including revenue generation, cost control, and inventory management.

Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards.

Handling guest feedback and resolving any issues or concerns promptly and professionally.

Requirements : Grade 12

A formal qualification

At least 5 years proven experience as a Restaurant Manager or in a similar role within the hospitality industry.

Strong leadership skills and the ability to inspire and motivate a team.

Own transport

Excellent knowledge of restaurant operations, including food and beverage service, beverage planning and inventory management.

Exceptional customer service skills with a keen eye for detail.

Outstanding communication and interpersonal skills to effectively interact with guests, staff, and other departments.

Strong problem-solving abilities and the capacity to handle challenging situations with grace and professionalism.

Proficiency in Micros and basic computer skills.