Restaurant Front of House Manager

Phoenix Recruitment; Rosebank; On-site; USD 30,000 - 40,000; Full time

Job summary

A high-end restaurant in Rosebank seeks a skilled Restaurant FOH Manager to oversee front-of-house operations and staff training. The ideal candidate will ensure excellent guest relations, manage daily operations, and comply with company policies, contributing to a successful dining experience. Join us to lead and motivate a diverse team while ensuring a memorable experience for guests.

Qualifications

• At least 2-3 years' experience in a guest-facing FOH position.
• Good communication skills for dealing with diverse staff.
• Exceptional organizational skills.

Responsibilities

• Manage daily operations and POS functions.
• Responsible for ensuring excellent guest relations.
• Supervising and directing associates in daily work activities.

Skills

Customer Relations

Multitasking

Organizational Skills

Communication

Education

Grade 12

F&B / Hospitality Management Qualification

Job description

High-end Restaurant based in Rosebank is looking for a Restaurant FOH Manager to assist the General Manager in organizing and running the restaurant's activities in accordance with the company's standards.

The FOH Manager is responsible for the day-to-day functions of the restaurant, food & beverage departments, training, and managing restaurant staff.

Duties :

• Responsible for FOH duties and ensuring excellent guest relations
• Responsible for helping the restaurant meet service, sales, and profit objectives
• Supervising and directing associates in daily work activities
• Ensuring proper training of employees
• Maintaining good customer and public relations
• Ensuring that guests have a positive and memorable experience every time they visit
• Ensuring proper compliance with cash control procedures, and performing related accounting and administrative reports as required
• Manage Daily Operations and POS functions
• Check Inventory, order FOH Supplies
• Inspect, open, and close the restaurant in accordance with daily checklists
• Enforce Company Policies and Procedures with Cash handling & reconciliation

Requirements :

• Grade 12
• A formal F&B / Hospitality Management qualification will be an advantage
• At least 2 - 3 years’ experience in a guest-facing FOH position
• Ability to multitask and change priorities constantly as needed in a fast-paced environment
• Self-motivated with a high degree of integrity, honesty, and ethics; Self-starter, flexible, and able to work independently
• Exceptional organizational skills
• Good communication skills for dealing with diverse staff