Restaurant Floor Manager – Greenhouse Restaurant

Babylonstoren; Wellington; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking an energetic Restaurant Floor Manager for their vibrant Greenhouse Restaurant. This role demands a dynamic leader to oversee daily operations and ensure exceptional guest experiences in a fast-paced, predominantly outdoor setting. The ideal candidate will possess strong leadership skills, a solid understanding of food and beverage service, and the ability to thrive under pressure. Join a team that values professionalism and dedication to service excellence, where your contributions will enhance the dining experience for both individual guests and group bookings.

Qualifications

• Minimum two years of experience in a floor management or similar leadership role.
• Strong knowledge of high-volume food and beverage service.

Responsibilities

• Oversee daily floor operations, ensuring excellent service and guest satisfaction.
• Lead and coordinate front-of-house staff, managing scheduling and training.

Skills

Client Service Skills

Leadership

Food and Beverage Knowledge

Fluency in Afrikaans

Fluency in English

Education

National Senior Certificate (Matric / Grade 12)

Job description

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Restaurant Floor Manager – Greenhouse Restaurant

Babylonstoren, located just outside Franschhoek, is looking for an energetic and professional Restaurant Floor Manager to join our team at the Greenhouse Restaurant. This fast-paced, predominantly outdoor restaurant caters to both individual guests and group bookings, requiring a dynamic and service-driven leader to ensure smooth daily operations and an exceptional guest experience.

Requirements

• A completed National Senior Certificate (Matric / Grade 12).
• Minimum two years of experience in a floor management or similar leadership role within a restaurant environment.
• Strong knowledge of food and beverage service, with an emphasis on high-volume service.
• Excellent client service skills and the ability to handle guest feedback professionally.
• Fluency in Afrikaans and English.
• Ability to work hospitality hours, including evenings, weekends, and public holidays.
• Own transport is preferred.
• Ability to work under pressure in a high-paced environment.
  
  

Responsibilities

• Oversee daily floor operations, ensuring excellent service and guest satisfaction.
• Lead and coordinate front-of-house (FOH) staff, managing scheduling and training.
• Ensure seamless communication between FOH and BOH (kitchen and bar teams).
• Maintain restaurant ambience and cleanliness, creating a welcoming atmosphere.
• Assist with group bookings and events, ensuring smooth execution.
• Handle guest inquiries and special requests, and resolve complaints professionally.
• Ensure compliance with health, safety and hospitality standards.
  
  

Please send your CV to [email protected].

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