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A leading company in the hospitality sector seeks Restaurant Servers to join their team in Cape Town. Ideal candidates are friendly, experienced, and possess strong communication skills. You will be responsible for providing excellent customer service, ensuring guests have a pleasant dining experience while adhering to safety and sanitation guidelines.
- Greet and welcome guests to the restaurant in a friendly and professional manner
- Assist in setting up and maintaining the dining area, including tables, chairs, linens, and tableware
- Take food and beverage orders from guests and enter them into the POS system
- Serve food and beverages to guests in a timely and efficient manner
- Ensure all guests' needs are met and any special requests are accommodated
- Answer any questions about menu items and make recommendations when necessary
- Monitor guest satisfaction and address any concerns or issues promptly
- Maintain a clean and organized dining area, including clearing and resetting tables
- Follow all safety and sanitation guidelines to ensure a safe and hygienic dining experience for guests
- Work closely with the kitchen and bar staff to ensure timely and accurate food and beverage service
- Assist with inventory management and restocking supplies as needed
- Attend all required training sessions and meetings to stay updated on company policies and procedures
- Perform other duties as assigned by the restaurant manager or other supervisors
Qualifications:
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality setting preferred
- Strong communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math and computer skills
- Willingness to work flexible hours, including evenings, weekends, and holidays
- Must be able to stand and walk for extended periods and lift up to 25 pounds
- Fluent in English, additional languages are a plus