Resort General Manager – Newcastle, KZN

Dixie Recruitment; Newcastle; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A hospitality recruitment agency is seeking a dedicated General Manager to lead a serene country escape in KwaZulu-Natal. The ideal candidate will have 7-10 years of proven experience in hotel management, overseeing daily operations and ensuring exceptional guest experiences. This role requires a strong work ethic, reliability, and the ability to live on site in a remote area. Applications will be followed up with shortlisted candidates.

Qualifications

• 7–10 years’ proven experience in a hospitality group or senior hotel role.
• Ability to execute operational plans efficiently.
• Experience in corporate/resort environments and conferencing.

Responsibilities

• Oversee daily resort operations, including guest services and event facilities.
• Maintain service quality and operational efficiency.
• Supervise property maintenance and lead operational teams.

Skills

Proven experience as a General Manager

Strong work ethic and reliability

Detail-oriented

Job description

We are seeking a dedicated and hands-on General Manager to lead the running of a serene country escape nestled in the northern Drakensberg Mountains. This property offers a combination of leisure and corporate facilities. The successful candidate will oversee daily operations, maintain high standards, and ensure a seamless guest experience in a quiet, remote environment.

• 7–10 years’ proven experience as a General Manager (or senior hotel leadership role) within a reputable hospitality group
• Strong work ethic, reliable, and disciplined, with the ability to execute operational plans efficiently
• Experience in corporate/resort environments and conferencing
• Ability to fit into an established team and follow senior management guidance
• Reliable, disciplined, and detail-oriented
• Ability to live in a remote area, on site

Duties

• Oversee day-to-day resort operations, including guest services, conference and event facilities, and leisure amenities
• Maintain service quality, operational efficiency, and compliance with company policies
• Implement instructions from senior management consistently and reliably
• Supervise property maintenance, construction projects, and infrastructure upkeep
• Lead and mentor the team within the existing operational framework, fostering a professional and collaborative environment
• Ensure alignment with company standards and delivery of exceptional guest experiences

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

• We may retain your personal information in our database for future matching of suitable opportunities
• We may contact you when suitable opportunities arise
• The information you have provided to us is true, correct and up to date

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